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Front Desk Manager Job at Dogtopia

Dogtopia Fort Worth, TX 76132

$11 - $12 an hour

Bring your dog to work? That's right!

  • Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will be the first point of contact as a front desk coordinator. This person should love dogs - and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!

What we offer: Let's look at what Dogtopia does for you!

  • It's always bring your dog to work day!
  • Education in basic dog obedience and training
  • Fun, Dynamic team culture with over 500 locations in development
  • Career progression based on performance
  • Additional certification programs available
  • Competitive wages with flexibility in scheduling

Now that we have the fun out of the way let's get into what you can offer us.

Day to day Duties

  • Data Entry
  • Building lasting relationships with our Pet Parents
  • Tracking relationship and communication with Pet Parents
  • Greeting EVERYONE that walks in or out of Dogtopia!
  • Understanding our Dogtopia-isms

The rules by which we, as Dogtopian's love by are:

We LOVE life unconditionally like a dog!

We STAY loyal to our pack!

We CHASE the absolute highest standard of safety!

We PLAY to our fullest potential!

We TREAT every day like It's the Most Exciting Day Ever!

Clean and Safe Environment- to ensure our furry friends are always

in a safe and clean environment, we take pride in working as a team to

get all the nitty gritty complete

  • Maintain and update cleaning schedule, along with holding
  • themselves and team accountable to the Dogtopia's safety and cleaning
  • standards.
  • Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues

Customer Service and Presentation

  • Maintains neat and organized Front Desk team area at all times
  • Sets the example for the 3 S's (Smile, Story, Satisfaction) and
  • hold accountable to internal and external customer service standards
  • Answering phones, emails, and questions from pet parent
  • Strive for high customer review ratings!
  • ENJOY your Team! GROW your Team! And PLAY to your fullest potential!

As the Front Desk Coordinator you are responsible to work with all

customers and team members to ensure our customer experience sets the

highest standards and satisfaction of our customers.

We are an equal opportunity employer and prohibit

discrimination/harassment without regard to race, color, religion, age,

sex, national origin, disability status, genetics, protected veteran

status, sexual orientation, gender identity or expression, or any other

characteristic protected by federal, state or local laws.

Dogtopia is the leading destination for dog daycare, boarding and spa services. Our mission is to make sure your four-legged family members are kept safe and have a fun time when they are at our modern, open-play facility.
We understand that your dog is a member of the family. You want to provide your dog with safe socialization so that they meet and play with like-minded friends, exercise to keep them healthy and extend their lives and education to help ensure they are well-behaved both at home and when you take them out in public. Dogtopia’s daycare is designed with these needs in mind. Your dog’s safety is our top priority; that’s why our team must complete a rigorous training designed by a canine behaviorist. Our play rooms are supervised by these certified Canine Coaches, and your dog will be in a playroom where he or she is surrounded by dogs of similar size, temperament and play style as well as those who are fully vaccinated and have passed our Dogtopia evaluation. Your dog will be in very capable hands during their time with us!

Pay: $11 - $12 / hour

Supplemental pay:

  • Bonus pay
  • Other
  • Supplemental income

Benefits:

  • Flexible schedule
  • Referral program
  • Employee discount
  • Paid training

Job types: Full-time, Part-time

Schedule:

  • 10 hour shift
  • Weekend availability
  • Overtime

Education: No education required

Work location: On-site




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