Front Desk Agent Job at Crosby Hotel LLC
The primary role of the Front of House Agent is to provide exceptional service for every guest while: Greeting, receiving, welcoming and registration of guests, maintaining accounts and handling inquiries, undertaking cashiering and switchboard. Being an exceptional team player, this candidate would also possess excellent
interpersonal skills, great attention to detail and is driven by delivering inspirational service.
MAIN DUTIES:
Ensure all guests and patrons are warmly greeted upon entering and departing the hotel- Check-in/check-out hotel guest efficiently while extending the highest level of hospitality
- Communicate and appropriately action all complaints/queries, while also informing the Front Office Manager and Duty Manager when applicable
- Ensure integrity of billing and cash handling
- Maintain the correct confidentiality of hotel guest information and records.
- Cover reservations when required
- Carry out a daily in house guest reservation and correspondence audit
- Maintain high level of communication between Front Office and all other departments
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.