Front Desk Agent Job at Boys & Girls Clubs of Greater Oxnard & Port Hueneme
Boys & Girls Clubs of Greater Oxnard & Port Hueneme Oxnard, CA 93030
PRIMARY FUNCTION:
The front desk operator is responsible for maintaining the front desk, providing quality customer service and ensuring the safety of Club members. Must be cooperative, friendly and able to create a harmonious environment.
KEY ROLES (Essential Job Responsibilities):
1. Operate and manage the Clubhouse front desk
- Maintain the safety, security and appearance of the front desk
- Greet, monitor and track all visitors
- Supervise all equipment checkout and return
- Answer all phone calls
- Communicate and disperse information about upcoming events and activities to members and the public
- Maintain supplies for facility and front desk
- Recognize volunteers for their assistance daily
2. Maintain all membership and tracking systems of the Club
- Work with unit directors co crack membership for grant requirements
- Track program and membership data for reports as needed for program support
- Maintain all Club documents and filing system
- Be responsible for membership cards
3. Other Duties:
- Abide by Club's policies, procedures, and federal and state laws
- Attend board, staff and committee meetings, and other Club events
- Wear uniform while working at or attending Club functions
SKILLS/KNOWLEDGE REQUIRED:
- High school diploma / GED or currently enrolled in school with work permit (if minor)
- Bilingual
- Experience in working with children
- Knowledge of youth development
- Ability to motivate youth and manage behavior problems
- Ability to deal with the general public
- Ability to organize and supervise members in a safe environment
- Mandatory CPR and First Aid Certifications (can obtain through Club)
- Valid State Drivers License (recommended)
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
A majority of time will be spent standing. Moderate lifting will be required from time to time.
Regular Work Hours: 2:00pm- 8:00pm
Summer Work Hours: 12:00pm-8:00pm
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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