Fraud Analyst Job at USAA
Why USAA? Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
We are seeking a dedicated Fraud Prevention and Detection Analyst Lead for our San Antonio office to provides expert knowledge of fraud policies, processes, systems, Litigation, and industry practices to help detect and minimize high-risk and/or suspicious activities. Protects member assets by minimizing fraud loss, risk exposure and by providing efficient customer service; assists with developing fraud prevention and detection business plans that provide employees with resources and information to accomplish business objectives.
This position is a hybrid work type and can be based in one of the following locations: San Antonio, TX; Plano, TX; Phoenix, AZ or Charlotte, NC. Hybrid roles help employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results.
What you'll do:
Identifies and manages existing and emerging risks that stem from business activities and the job role.
Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled.
Follows written risk and compliance policies, standards, and procedures for business activities.
Identifies trends and patterns in fraud activity and suggests rule/policy changes to assist with preventing fraud losses.
Leverages expert business/analytical knowledge to identify process/strategy deficiencies and provides recommendation for process improvement.
Monitors operational metrics to provide insight to management on business performance and recommends solutions and improvements for fraud prevention.
Reports validated fraud activity to Strategy Teams, Financial Security Investigations and Fraud Recovery Teams, and/or Special Investigations Unit team and performs ad-hoc report analysis to identify fraud patterns.
Responsible for researching, resolving, and providing timely response to fraud activity research requests.
Succinctly delivers sophisticated analysis/findings in a manner that conveys understanding, influences management team and executives.
Exhibits high level of integrity during presentations and interactions with executive leadership.
Provides mentorship to fraud investigators and serves as a resource to team on advanced issues of a sophisticated nature.
May provide input to policies, programs and other efforts crafted to prevent, detect, identify, and resolve fraudulent activity by customers, potential customers, and outside agents.
Responsible for implementing action plans for issue management to mitigate potential risks and identify gaps within operational processes.
Consults with internal partners on standard methodologies, processes, and procedures to prevent financial losses from fraud, answers incoming internal partner inquiries.
May collaborate with outside Counsel and Litigation partners to develop strategy on litigated matters.
What you have:
Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of risk management, fraud investigation or fraud prevention/detection experience in a financial services industry.
Expert knowledge of enterprise fraud management platforms and techniques used to identify fraud trends.
Knowledge and understanding of fraud investigations as well as application of case law and state laws and regulation.
Extensive experience supporting risk/compliance initiatives within the business.
Experience resolving and working through escalated and sophisticated customer issues.
Demonstrated ability to rapidly absorb and synthesize data to form an accurate understanding of context and issues and make strategic and tactical recommendations to business partners.
Excellent verbal, written, and interpersonal communication skill.
General knowledge of REG CC, REG E, REG O and or REG Z Certificates and Designations Association of Certified Fraud Examiners (ACFE) preferred fraudulent activities for a wide range of enterprise financial products and services.
What sets you apart:
US military experience through military service or a military spouse/domestic partner
Over 5 years of fraud specific related experience.
Over 3 years of deposit product(s) related experience i.e. checking, savings etc.
Over 3 years of Issue Management related experience
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $86,520 - $155,710.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Relocation assistance is not available for this position.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
We are seeking a dedicated Fraud Prevention and Detection Analyst Lead for our San Antonio office to provides expert knowledge of fraud policies, processes, systems, Litigation, and industry practices to help detect and minimize high-risk and/or suspicious activities. Protects member assets by minimizing fraud loss, risk exposure and by providing efficient customer service; assists with developing fraud prevention and detection business plans that provide employees with resources and information to accomplish business objectives.
This position is a hybrid work type and can be based in one of the following locations: San Antonio, TX; Plano, TX; Phoenix, AZ or Charlotte, NC. Hybrid roles help employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results.
What you'll do:
Identifies and manages existing and emerging risks that stem from business activities and the job role.
Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled.
Follows written risk and compliance policies, standards, and procedures for business activities.
Identifies trends and patterns in fraud activity and suggests rule/policy changes to assist with preventing fraud losses.
Leverages expert business/analytical knowledge to identify process/strategy deficiencies and provides recommendation for process improvement.
Monitors operational metrics to provide insight to management on business performance and recommends solutions and improvements for fraud prevention.
Reports validated fraud activity to Strategy Teams, Financial Security Investigations and Fraud Recovery Teams, and/or Special Investigations Unit team and performs ad-hoc report analysis to identify fraud patterns.
Responsible for researching, resolving, and providing timely response to fraud activity research requests.
Succinctly delivers sophisticated analysis/findings in a manner that conveys understanding, influences management team and executives.
Exhibits high level of integrity during presentations and interactions with executive leadership.
Provides mentorship to fraud investigators and serves as a resource to team on advanced issues of a sophisticated nature.
May provide input to policies, programs and other efforts crafted to prevent, detect, identify, and resolve fraudulent activity by customers, potential customers, and outside agents.
Responsible for implementing action plans for issue management to mitigate potential risks and identify gaps within operational processes.
Consults with internal partners on standard methodologies, processes, and procedures to prevent financial losses from fraud, answers incoming internal partner inquiries.
May collaborate with outside Counsel and Litigation partners to develop strategy on litigated matters.
What you have:
Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of risk management, fraud investigation or fraud prevention/detection experience in a financial services industry.
Expert knowledge of enterprise fraud management platforms and techniques used to identify fraud trends.
Knowledge and understanding of fraud investigations as well as application of case law and state laws and regulation.
Extensive experience supporting risk/compliance initiatives within the business.
Experience resolving and working through escalated and sophisticated customer issues.
Demonstrated ability to rapidly absorb and synthesize data to form an accurate understanding of context and issues and make strategic and tactical recommendations to business partners.
Excellent verbal, written, and interpersonal communication skill.
General knowledge of REG CC, REG E, REG O and or REG Z Certificates and Designations Association of Certified Fraud Examiners (ACFE) preferred fraudulent activities for a wide range of enterprise financial products and services.
What sets you apart:
US military experience through military service or a military spouse/domestic partner
Over 5 years of fraud specific related experience.
Over 3 years of deposit product(s) related experience i.e. checking, savings etc.
Over 3 years of Issue Management related experience
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $86,520 - $155,710.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Relocation assistance is not available for this position.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.