Food Runner - Couvant Restaurant Job at HRI Lodging
Food Runner-Couvant
New Orleans, LA, US
JOB DESCRIPTION
Job Title : Food Runner
Division: Food and Beverage
Supervision Exercised: None
Supervision Received: F & B Supervisor, F & B Manager, F & B Director, General Manager
JOB SUMMARY
Provide food and beverage service to our guests in an expedient, professional, friendly and courteous manner. Responsible for assisting and supporting the server in providing timely service to the guest.
JOB DUTIES
Greet all guests with enthusiasm and friendliness.
Serve alcoholic beverages and food items in an appropriate manner consistent with company standards.
Answer guest questions about food, beverages, and our facilities accurately and in a friendly manner.
Provide the highest level of service
Carry dirty dishes from dining room to kitchen.
Assist servers in providing prompt, courteous service by bussing and resetting tables.
Contribute to customer satisfaction by attending to restaurant customer needs
Communicate with food and beverage employees to ensure guest satisfaction.
Complete side work during non-busy hours.
Maintain a professional appearance at all times.
Report to work as scheduled, in uniform, and ready to be in position.
Maintain a safe, clean, organized, and stocked work area.
Responsible for constant sanitation, organization, and proper food handling.
Prepare work areas for opening, mid-shift, or closing in accordance with company standards.
Ensure that guests a have a positive and memorable experience at the Restaurant.
Punch clock in full uniform, ready to work and no earlier than five minutes prior to the shift.
Watch for safety hazards and report them immediately to your Department Supervisor.
Wear uniform neatly pressed and cleaned. Name tag must be worn at all times.
Report to Food & Beverage Supervisor before ending work shift.
Perform other duties as directed, developed or assigned.
MINIMUM REQUIREMENTS
- High school graduate or equivalent
- Minimum of 18years of age to serve alcoholic beverages
- Must be able to work flexible shifts and schedules, including weekends and some holidays.
- Must work well with or without direct supervision.
- Previous Serving experience
- Excellent oral communication skills required.
- Positive interpersonal skills required.
- Must be able to maintain proper certificates or Training to serve Alcohol.
Employees must fulfill their performance standards for this position and comply with company policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials.
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