Financial Aid Specialist I Job at Southern New Hampshire University
We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.
Our Workforce Is Expanding Beyond New Hampshire!
We have remote work opportunities available in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia and Wyoming.
The Opportunity
Southern New Hampshire University is looking for a Financial Aid Specialist with knowledge of the financial aid life cycle. You will help us with the processing of financial aid following all federal, state, and institutional regulations and policies while also trouble-shooting complex student eligibility evaluation and in-eligibility situations. For this remote position (#LI-Remote), you will report to the Assistant Director of File Review and Packaging.
In this Role You'll Get To:
- Complete specialized training with us to gain complete understanding of the financial aid cycle, federal regulations and all aspects of internal and external compliance.
- You will review student files before awarding to complete any federal or institutional verification, C-Flag requirements.
- Evaluate student files for eligibility of federal, state, institutional, and private financial aid programs.
- Review documentation surrounding unusual circumstances by making adjustments or revisions to costs, need, or dependency status.
- You will need to identify missing, incomplete, or incorrect student information and resolve through communication with the Student Finance Counselors.
- Troubleshoot processing problems and technical issues with regard to the system and Colleague software.
- Other responsibilities as assigned.
What we're Looking For:
- Employment is dependent upon successful access to the National Student Loan Data System (NSLDS), which requires all federal student loans to be in good standing and not in default and a credit check to review that student loans are not in default
- A Bachelor's degree or equivalent education and experience
- Experience in a processing or financial aid environment or equivalent education and experience
- Must have Microsoft Office experience in Word and Excel (can maintain complex spreadsheets)
- Having experience with verification/c-flag, packaging, loan revisions, direct loan and return of Title IV management, financial literacy or student loan debt/default prevention function and Datatel/Colleague experience is a plus
Thinking about the job, but not sure you should apply? We still want to hear from you.
We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!
Are Benefits Important to You?
We offer exceptional benefits, many available starting on the first day of employment:
Anthem BlueCross affordable, low-deductible Medical insurance available on day one
Low to no-cost Dental, Vision and Life Insurance options
5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays
A Retirement Plan with a 9% Employer Funded annual contribution
Tuition Benefits with family offerings
Who Are We?
SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Remote work disclaimer
Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions and dependencies.
Please note that a background check is required for employment.
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