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FAMILY SERVICE ADVOCATE Job at Neighborhood House Association

Neighborhood House Association San Diego, CA 92111

$16.95 - $20.28 an hour

Job Information

  • Date Posted
    2025-08-21
  • Location
    San Diego, CA 92111
  • Job Title
    FAMILY SERVICE ADVOCATE
  • Gender
    Both
  • Offered Salary
    $16.95 - $20.28 an hour
Under the direction of a Family Service Supervisor or designee, performs a wide variety of duties in support of the Head Start Program goals and objectives by establishing and maintaining positive relationships with children’s families to encourage participation in and increase their awareness and use of supportive services; serves as an advocate for program children and their families; has a caseload of forty to sixty children’s files; and performs related work as required.


Knowledge of:

  • Modern theories, methods and practices of social services, emotional and/or physical health needs of families with culturally diverse backgrounds;

  • Federal, state, and local laws and regulations applicable to the Head Start Program and the assigned areas of responsibility and expertise;

  • Head Start Program Performance Standards;

  • Local community resources;

  • Goals, objectives, policies and procedures of the NHA Head Start Program;

  • Recordkeeping and filing practices and procedures;

  • Basic counseling theories and practices.


Ability to:

  • Build strong, healthy relationships with diverse families utilizing a strengths-based, family-centered exosystemic framework to elicit positive goal-oriented change;

  • Use self-awareness and reflection to inform the delivery of high quality family services;

  • Organize, set priorities and exercise sound independent judgment within areas of assigned responsibility;

  • Interpret, apply, explain and reach sound decisions in accordance with Program regulations, policies and procedures;

  • Communicate effectively orally and in writing;

  • Prepare clear, concise and accurate reports, correspondence and other written materials;

  • Exercise tact, objectivity, sensitivity, strategy and judgment in dealing with volunteers, parents and staff;

  • Organize and maintain documentation;

  • Be a team player and demonstrate flexibility.



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