Facilities Help Desk Support Technician at Corp Office Job at Town Pump
Town Pump Inc., Montana’s best since 1953, is looking for a talented Facilities Help Desk Support Technician professional in a fast paced and growing Solutions Team environment.
This is an incredible opportunity for the right individual to get their foot in the door of one of Montana’s fastest growing enterprises.
Currently we are seeking a Facilities Help Desk Support Technician who is the first point of contact for employees and vendors seeking support.
You will be part of a dynamic team responsible for maintaining the day-to-day operations and maintenance of all Town Pump profit centers throughout the state of Montana and Idaho.
Answering and responding to all customer calls while maintaining high quality standards set by our Facilities Help Desk Support Technician department is a must.
COMPUTER SKILLS or EXPERIENCE:
Basic understanding and knowledge of desktop computer hardware and operating systems.
Experience with Microsoft Office (Outlook, Word, and Excel are minimum requirements).
Experience with Internet browser software and browser-based applications.
Experience with or the ability to quickly learn and work with a variety of complex and system management and support tools.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Be present and visible to users in a support desk capacity providing solutions to include but not limited to the following: Facilities support, On Call support, building projects, and general maintenance for all Town Pump profit centers.
Must be able to manage multiple projects in a detail-oriented manner as assigned by team members and/or leads.
Update daily status reports, work logs, and shift handover reports.
Act as a liaison between customers, technical escalation teams, and vendors.
Perform a variety of common troubleshooting skills for HVAC, Plumbing, Deli, Refrigeration equipment, Fuel equipment and much more.
Ability to maintain a high level of professionalism and composure and ensure sound decision making in a highly stressful, time sensitive, detail-oriented situations.
OTHER DESIRED SKILLS and ABILITIES:
Ability to understand, comprehend and convey information from various technical manuals and run books.
Ability to consistently demonstrate the values of urgency, compassion, and empathy in a fast paced environment.
EDUCATION and/or EXPERIENCE:
High School graduate or equivalency is required.
Post-secondary education or Trade school related certification(s) are highly desirable.
One or more years practical work experience is highly desirable.
Equivalent combination of education and experience.
CERTIFICATES, LICENSES and REGISTRATIONS:
Valid Driver’s license with acceptable driving record.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit or stand for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer related components.
Bending, twisting, squatting, kneeling and working in confined spaces.
Lifting and transporting of moderately heavy objects weighing no more than 50 lbs. unassisted.
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
This is an incredible opportunity for the right individual to get their foot in the door of one of Montana’s fastest growing enterprises.
Currently we are seeking a Facilities Help Desk Support Technician who is the first point of contact for employees and vendors seeking support.
You will be part of a dynamic team responsible for maintaining the day-to-day operations and maintenance of all Town Pump profit centers throughout the state of Montana and Idaho.
Answering and responding to all customer calls while maintaining high quality standards set by our Facilities Help Desk Support Technician department is a must.
COMPUTER SKILLS or EXPERIENCE:
Basic understanding and knowledge of desktop computer hardware and operating systems.
Experience with Microsoft Office (Outlook, Word, and Excel are minimum requirements).
Experience with Internet browser software and browser-based applications.
Experience with or the ability to quickly learn and work with a variety of complex and system management and support tools.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Be present and visible to users in a support desk capacity providing solutions to include but not limited to the following: Facilities support, On Call support, building projects, and general maintenance for all Town Pump profit centers.
Must be able to manage multiple projects in a detail-oriented manner as assigned by team members and/or leads.
Update daily status reports, work logs, and shift handover reports.
Act as a liaison between customers, technical escalation teams, and vendors.
Perform a variety of common troubleshooting skills for HVAC, Plumbing, Deli, Refrigeration equipment, Fuel equipment and much more.
Ability to maintain a high level of professionalism and composure and ensure sound decision making in a highly stressful, time sensitive, detail-oriented situations.
OTHER DESIRED SKILLS and ABILITIES:
Ability to understand, comprehend and convey information from various technical manuals and run books.
Ability to consistently demonstrate the values of urgency, compassion, and empathy in a fast paced environment.
EDUCATION and/or EXPERIENCE:
High School graduate or equivalency is required.
Post-secondary education or Trade school related certification(s) are highly desirable.
One or more years practical work experience is highly desirable.
Equivalent combination of education and experience.
CERTIFICATES, LICENSES and REGISTRATIONS:
Valid Driver’s license with acceptable driving record.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit or stand for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer related components.
Bending, twisting, squatting, kneeling and working in confined spaces.
Lifting and transporting of moderately heavy objects weighing no more than 50 lbs. unassisted.
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.