JOB SUMMARY

Enhances the growth of gaming revenues through the development of our customer base.

Maintains relationships with valued gaming guests and markets our gaming product to

potential high-limit guests. Supervises casino hosts to ensure duties and responsibilities

are being met.

GENERAL REQUIREMENTS:

• College degree preferred.

• Two (2) to five (5) years Host or Player Development experience in a major gaming

operation of similar size and stature.

• One (1) to (3) years in a supervisor or manager role.

• Successful completion of supervisor’s lap test.

• Bi-lingual preferred.

• Must have a proven track record of increasing gaming revenue through established

customer base.

• Must have strong telemarketing skills.

• Computer literate in PCS, AS400 and Microsoft office preferred.

• Must possess excellent interpersonal, communication, team building and problem solving skills.

• Must be resourceful and highly motivated in seeking out new VIP opportunities.

• Must be able to work effectively across all departments.

• Must be able to read, write, speak and understand English.

• Must be willing to adhere to all Louisiana gaming regulations and guidelines.

• Must be willing to work any shift and any day when necessary.

• Must be able to work extended hours during special events, including limited

overnight travel.

ESSENTIAL JOB FUNCTIONS:

• Identifies premium slot and table players with emphasis on developing

relationships with players.

• Assists in the development and implementation of new programs and promotions to

ensure a steady flow of high-quality patronage.

• Provides direction, support, and developmental training for casino hosts to achieve

Caesars’ goals and objectives through the fair application of all policies and

procedures.

• Acts as a role model and coach while developing employees using a consistent,

approachable demeanor and clearly articulated expectations.

• Serves as a leader for employees while fostering teamwork, employee morale,

motivation, and open communication.

• Ensures timely and accurate performance appraisals and accurate work history

entries.

• Responsible for complete data entry of player information, contacts, letters, phone

calls into PCS system.

• Increases market share and company profitability in accordance with all gaming

regulations.

• Develops and promotes special events with target areas as directed.

• Makes reservations for high-end guests as appropriate.

• Represents management at special events and promotions.

• Greets and hosts high-end customers, and maintains the highest levels of courtesy,

friendliness and hospitable attitude throughout.

• Tracks guests’ visits, arranges transportation and accommodations and provides

complimentaries according to established guidelines.

• Travels to various markets to meet new potential high-end players.

• Remains informed of competitive promotional methods.

• Ability to meet the attendance guidelines of the job and adhere to departmental and

company policies.

• Ability to maintain confidentiality of VIP information.

DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

• Must be able to move quickly around property.

• Must be able to bend, crouch, kneel, twist and work at a desk.

• Responds to visual and aural cues.

• Must be able to work independently and proven to be self-motivated.

• Must have the manual dexterity to operate a computer and other necessary office

equipment.

• Must present a well-groomed appearance.

WORK ENVIRONMENT:

• Must be able to continuously maneuver around office and casino.

• Must be able to respond calmly and make rational decisions when handling guests’

needs.

• Must be able to tolerate areas containing secondhand smoke.

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION

WHENEVER NECESSARY.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Westlake, LA 70669: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.