CB Administrative Management is a function within CB Business Support Management (BSM). The Executive Assistant (EA) role has multi-disciplined administrative accountabilities in support of senior leadership across one or more CB LOB's. This role can include managing calendars, travel, planning and assisting with local events and projects for the business and may support various activities such as managing tactical office needs, client tickets and compliance requirements such as expense management or Business travel tax. The role works in close partnership with key stakeholders in the business, events and sponsorship team, Office Management, etc. The following are the key areas of accountability:

Administrative Execution :

• Manage calendars in a fast paced and dynamic environment, scheduling demanding internal and external meetings; adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc.
• Provide telephone coverage and support general end user inquiries
• Offer guidance on firm policies such as T&E, Business Travel Tax, Patrol, etc.
• Responsible for planning travel and processing expenses in accordance with the firm's travel and expense policies
• Ensure superior client service at all times
• Support local event planning and execution as needed
• Provide general team support such as time keeping, training tracking, etc.
• Maintain confidential data, enforce internal controls, and comply with policies and procedures
• Assist in ad hoc projects as needed
• Provide site support for local office requirements including assistance with new hire integration, facilities maintenance, supplies, floor access, etc.
• Partner with local Admin colleagues to collaborate on in office schedules and phone coverage and share all in office responsibilities regardless of LOB to ensure Monday through Friday in office coverage for your worksite.
• Provide simple reporting for the business such as pulling canned reports and scorecards
• Process Catalyst activity within the scope of the role -account changes, contact maintenance, etc.
• Support local projects and employee engagement activities such as team recognition, events, etc.

Required Qualifications:

The ideal candidate will possess the following:

• 3+ years of administrative support experience
• High school diploma

• Exceptional communication skills- confident, organized, and clear. Can effectively interact with all organizational levels.
• Intermediate fluency in Microsoft Office Suite
• Able to effectively and proactively balance multiple high-priority requests concurrently, keeping all stakeholders updated of status
• Able to work in a dynamic, fluid, fast-paced environment
• Ability to be discrete and maintain confidentiality on a wide range of issues
• Has solid judgment, decision making and problem solving skills.
• Demonstrates self-motivation, personal leadership, is highly collaborative and team oriented
• Demonstrates strong organizational skills and applies a disciplined and organized approach to their work
• Adapts easily to process changes and learns new technologies quickly
• Commitment to customer service and ability to work in team-oriented environment
• Knowledge of travel industry a plus
  

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
Irvine,CA $30.14 - $43.26 / hour