Enrollment Coordinator Responsibilities:

• Responsible for contacting all new referrals assigned to their case load in a timely manner
• Giving new referrals a detailed description of the enrollment process
• Assisting all new referrals in beginning the application process with MAXIMUS (The
• Pennsylvania Independent Enrollment Broker)
• Continuing over the 3-8 months assisting all new referrals in obtaining updates on their
• application process by contacting MAXMUS and checking status of their applications
• Making sure all new referrals are entered into HHA correctly and all notations are input on a
• daily basis
• Being the liaison between County Assistance office and AAA when needed to check status
• and ensure all information is received
• Ensuring documents are received by new referrals Primary doctor’s office and filled out
• correctly
• Mailing correspondence letters as needed, to consumers, doctors’ offices, and any other
• provider(s) in regards to collecting/receiving any and all pertinent documents and information
• Communicating Application document deadlines to new referrals when assisting them in
• opening application for Home and Community Based Waiver Services
• Ensuring all files electronically and hard copies are kept up to date
• Reporting any issues with consumers to Enrollment Supervisor in a timely manner if needed

Job Qualifications:

• 2 yrs. minimum working in and office required
• 2 yrs. minimum customer service experience required
• 1-2 yrs. minimum Home Care Agency experience
• Strong written verbal and communication skills
• Bilingual preferred
• Ability to operate multi-line phone system
• Strong ability to multitask
• Basic computer knowledge: Microsoft office (word, excel, etc.)
• Ability to type 35-45 wpm
• Strong organizational skills
• Excellent filing skills of hard copy and electronic file system
• No less than 1 yr. of working with HHA system
• Ability to work independently as needed
• Team player
• Positive attitude
• Must be people person due to dealing with the public on a daily basis
• Must be able to follow direction

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Signing bonus

Application Question(s):

• Do you have Experience in HHA Exchange?
• Briefly describe your job responsibilities as an Enrollment Coordinator

Experience:

• Enrollment Coordinator: 1 year (Required)

Work Location: In person

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