The primary responsibility of the Specialist - Team Member Relations is listen to, evaluate and resolve team member grievances, issues, concerns, questions, with regard to communication and/or policies and procedures. The Specialist - TM Relations is an advocate for the team members.

Position Responsibilities:

• Act as an advocate for assigned team members.
• Review the progressive discipline for assigned departments to insure consistency and fairness.
• Track and analyzes procedural and behavioral infractions and incidents to identify training opportunities.
• Available for team member consultation at the convenience of the team member.
• Direct department managers in development and enforcement of departmental Standards of Operation.
• Investigate all Level I and Level II violations to Rules of Conduct within 48 hours.
• Charged with the ensuring the consistent implementation of company policies and procedures and determines if there is compliance.
• Draft investigative reports associated with infractions.
• Make recommendation for type of progressive discipline up to and including termination.
• Work with Surveillance to secure surveillance video tape for investigatory purposes when appropriate.
• Prepares for and conducts Due Process Meetings, Peer Reviews, interviews, investigations and mediations to resolve all matters in a timely fashion.
• Meet with the divisional directors on a quarterly basis (once they have met with department head) to provide departmental updates, communication roadblocks and to obtain feedback on departmental goals.
• Prepare unemployment paperwork, EEOC/PHRC timelines, confidential investigative files, reviews counseling’s and performance paperwork, participates in department panel interviews, assists with other areas of Human Resources and in team member events.

Minimum Employment Requirements:

• 18 years of age, proof of authorization/eligibility to work in the United States.
• High School diploma or equivalent.
• Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form.
• Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts.
• Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards.
• Maintain consistent adherence to Wind Creek’s customer service standards.
• Must be able to work varied shifts, including weekends and holidays.

Specific Position Requirements:

• Minimum one (1) years’ Employee Relations experience with specific experience in Labor Relations, Employee Relations, Worker’s Compensation, Title 7, EEOC, ADA, FMLA, HIPPA, COBRA or Wage and Hour and Unemployment Law required.
• Bi-lingual in English/Spanish, both in oral and written form, is preferred.
• Physical ability to access all areas of the property.

Job Type: Full-time

Pay: From $52,600.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Employee relations: 1 year (Required)

Language:

• English / Spanish (Preferred)

Work Location: One location

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