EASTERN PLAINS HUMAN SERVICE ZONE

This position will be located in the Lakota, ND office.

As an Eligibility Worker, you will be determining eligibility for Economic Assistance programs such as TANF, SNAP, Medicaid, Child Care, and Energy Assistance Program by interpreting state and federal policies. In this position, you will conduct interviews of applicants and recipients; process applications, establish electronic record, manage the cases through the case lifecycle, attend training and workshops, as well as other duties as assigned by the agency. A high level of verbal and written communication skills is required, as well as computer literacy in all programs assigned to this position. Training on Economic Assistance programs will be provided. Regular attendance is required of this position.

To succeed in this position, you should be organized, able to be an independent worker and a positive team member and role model and be accountable to the responsibilities of the role. You will have an eye for detail and problem-solving. You should be highly organized, able to manage your time and priorities effectively and have demonstrated ability to communicate and engage with diverse populations.

To be considered for this position, you must have a high school diploma or GED and one (1) year of work experience determining eligibility in a social service office in one of the following Economic Assistance Programs; TANF, Food Stamps, Foster Care, Medicaid, or LIHEAP, PLUS one of the following:

• Three years of work experience in the clerical, accounting, financial, legal or teaching fields;
• Three years of a bachelor’s degree program (90 semester hours or 135 quarter hours);
• Three years combined education and experience as listed above; or
• Completion of the Eligibility Worker Certificate Program offered at Bismarck State College or formerly offered at Lake Region State College

If no candidates meet the above requirements, the position may be filled with an Eligibility Worker Technician. Minimum qualifications for Eligibility Worker Technician require a high school diploma or GED, PLUS one of the following:

• Three years of work experience in the clerical, accounting, financial, legal or teaching fields;
• Three years of a bachelor’s degree program (90 semester hours or 135 quarter hours);
• Three years combined education and experience as listed above; or
• Completion of the Eligibility Worker Certificate Program offered at Bismarck State College or formerly offered at Lake Region State College.

Working for Eastern Plains Human Service Zone:

Careers with Eastern Plains Human Service Zone include a robust benefits package and in addition to the exceptional fully employer paid health insurance and employer paid retirement benefits, you will also receive 10 paid holidays per years as well as annual leave and sick leave!

Application Procedures

For more details about this position, please contact Madison Crisman by email: mcrisman@nd.gov or phone: 701.247.2945

• Please make sure that your resume includes information to demonstrate how you meet the minimum qualifications as posted. Your work history will not be given credit if the Department’s Human Resource Division cannot determine that you meet the minimum qualifications
• Applicants must be legally authorized to work in the United States. The Department of Human Services does not offer or provide sponsorships.
• All application material must be received on or before the closing date by 11:59 pm.
• A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

Employing Unit: Eastern Plains Human Service Zone

TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.