Donation Processing Coordinator Job at Hospice of Michigan
The Donation Processing Coordinator is primarily responsible for:
Timely, accurate and efficient gift processing.
Creating and maintaining accurate donor records,
Maintaining data integrity, and supporting Foundation staff as needed.
The ideal candidate remains flexible to evolving responsibilities and expectations as our team and programs grow and evolve. Knowledge with Raiser's Edge would be preferred, but not required.
Essential Functions:
- Coordinates donations for assigned portion of service area
- Regularly involved with all gift processing aspects, including but not limited to: gift entry, acknowledgment receipting, and gift reporting
- Assists with donor inquiries and complaints and responds to all inquiries in professional manner
- Helps maintain accurate and updated donor files
- Assists in special event activity as needed
- Assists with mailing list pulls as needed
- Assists with all Foundation staff as needed for all projects and functions
- Adheres to all local, state and federal laws regarding donations and follows all Hospice of Michigan standards of donor integrity
- Other duties as assigned
Qualifications:
- High school diploma or GED equivalent required.
- Two (2) to four (4) years of database management software experience required. Previous customer relations experience preferred.
- Experience working with the public in a positive, efficient, compassionate manner required.
- Must possess sound judgment; effective organizational, prioritization and follow-through skills; attention to detail; accuracy; dependability; tact; and ability to maintain confidential information.
- Experience creating, organizing, completing projects; working with vendors.
- Extensive experience with Microsoft applications and Raisers Edge or other fundraising software experience required.
- Must be able to read, write and speak English and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions.
- The physical and sensory demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; driving or riding in a motor vehicle; standing, sitting, walking, bending, reaching, and stretching; and lifting up to twenty five (25) pounds unassisted.
- Must be able to multi-task and coordinate several projects simultaneously.
Must be eligible to work in the United States.
Location: Hospice of Michigan · HOM Foundation
Schedule: Part Time, Days
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