Dispatcher Job at Coach USA / Megabus
Job Posting: Dispatcher
Location: Coach USA - The Loop 2915 Jomat Ave Parkville, MD 21234, Baltimore County, MD
Annual Salary: $50,000-$55,000 Commensurate with Experience
Schedule: Must be flexible to work long shifts in either the day or the night including weekends
Date available: Immediate
Coach USA Dillon’s Bus Service (The Loop) is seeking a full time Dispatcher. Dispatchers ensure quality service by scheduling and routing drivers as well as handling customers calls in a fast -paced environment. Must have computer experience, excellent customer service skills. We offer competitive pay and benefits. All applicants must be dependable and willing to work a flexible schedule.
Description:
Required Experience:
Minimum Requirements:
Please Submit your resume BY EMAIL to:
Tiffany Allen: tiffany.allen@coachusa.com or Brianna Lesane: Brianna.lesane@coachusa.com
Location: Coach USA - The Loop 2915 Jomat Ave Parkville, MD 21234, Baltimore County, MD
Annual Salary: $50,000-$55,000 Commensurate with Experience
Schedule: Must be flexible to work long shifts in either the day or the night including weekends
Date available: Immediate
Coach USA Dillon’s Bus Service (The Loop) is seeking a full time Dispatcher. Dispatchers ensure quality service by scheduling and routing drivers as well as handling customers calls in a fast -paced environment. Must have computer experience, excellent customer service skills. We offer competitive pay and benefits. All applicants must be dependable and willing to work a flexible schedule.
Description:
- Assign drivers and buses
- Update and monitor GPS route/ equipment status
- Monitor on-time performance
- Check driver’s credentials and logs
- Monitor compliance hours
- Inspect and sign DVIR
- Provide available and OOS bus list along with fleet count, monitor PM list
- Make sure all company vehicles and buses are fueled and cleaned
- Report all accidents/incidents to Safety Director/ General Manager/ VP Operations-Central
- Assist customer inquiries through phone or email
- In case of breakdowns contact road services, dispatch relief bus, and notify Director of Maintenance and management.
- Communicate delays or updates with Operations
- Communicate with maintenance on breakdowns, defects, and PMs
- Council and direct drivers
- Monitor GPS and maps to keep drivers on schedule from traffic and accidents
- Transfer and receive information from shift to shift
- Other duties as needed
Required Experience:
- At least 1 to 2 years previous driving and/or dispatching experience or 5 years of transportation industry preferred
Minimum Requirements:
- Ability to multitask and trouble shoot in a high pace environment
- Available on weekends, holidays, days, and nights
- Exemplary communication and customer service skills
- Knowledgeable in data entry, internet usage, email, Microsoft Office, Excel, and web-based routing / GPS programs
- A clear understanding of e-log’s
- The ability to possess and maintain CDL-A or B License with Air Brakes and Passenger Endorsement
Please Submit your resume BY EMAIL to:
Tiffany Allen: tiffany.allen@coachusa.com or Brianna Lesane: Brianna.lesane@coachusa.com
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