The Director of Lodging & Property Management is primarily responsible for oversight of lodging operations and property management to ensure exceptional service is delivered to all property owners and guests. The Director is also responsible for profit & loss management, leveraging market data to influence business sustainment and new business development; and overseeing lodging strategies and standards that make Rumbling Bald an idyllic retreat for outdoor exploration and relaxation.

Essential Job Functions:

• Engage with clients to improve their experience, receive feedback and identify opportunities for improvement.

• Generate new business opportunities by initiating contact with property owners

• Oversee the management of the Front Desk, Reservations and Housekeeping operations.

• Participate in hiring, training, coaching and performance evaluation of Lodging associates.

• Promote teamwork through daily communication with Lodging associates and other department leaders.

• Analyze market aspects and strategies to generate higher occupancy rates.

• Prepare Lodging forecasts, reports, budget development and monitoring.

• Manage profit & loss statements to achieve financial objectives.

• Contribute as a member of the management team, participate in management meetings, collaborate on problem-solving and provide ideas for growth and areas of improvement.

Other Job Functions:

• Perform other job functions as necessary to ensure property and company goals and guest expectations are exceeded.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements:

• Bachelor's degree in business or hospitality preferred.

• North Carolina Real Estate License required.

• Minimum of three years prior management experience in property management, hotels or vacation rentals.

• Ability to communicate effectively and build rapport with property owners, guests, associates and vendors.

• Must be able to work a flexible schedule to include evening, weekends and holidays.

• Proficiency with Microsoft Office Suite is required; LiveRez or Northstar experience is preferred.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk and hear.

• The associate is frequently required to stand; bend; walk; use hands to handle; reach with hands and arms and occasionally lift 25 lbs.

• Must be able to withstand working in a variety of weather conditions including sunlight and a hot/humid summer climate.

What We Offer:

As Director of Lodging & Property Management, you’ll receive a competitive annual salary and a robust benefits package. Benefits include health insurance, dental, vision, short-term disability, long-term disability, life and AD&D insurance, Paid Time Off, paid holidays, and 401k with company match. This is a full-time, exempt position reporting to the Senior Director of Real Estate Services.