We are looking for a Dental Insurance & Billing Coordinator to join our wonderful dental practice located 30 minutes south of downtown KC. We have a kind, caring doctor & team who strive to provide exceptional, comprehensive dental care to our amazing patients. An ideal candidate is good with math, has attention to detail, the ability to multitask in a fast-paced environment, has at least two years of experience in a dental office, is familiar with dental software, has excellent communication skills, exceptional customer service skills, has an outstanding work ethic, is honest, and has a willingness and desire to serve those around them.

Responsibilities Include:

• Entering data (insurance benefits, insurance payments, exclusions in plans, etc.) using dental practice management software
• Verifying insurance benefits/eligibility for patients – being aware of loopholes/clauses now common in most dental insurance plans (missing tooth clauses, alternative benefits, waiting periods, downgrades, etc.)
• Professional phone etiquette when speaking with insurance representatives and patients regarding benefits/accounts
• Processing insurance claims via electronic claims and electronic attachments (selecting proper radiographs, narratives, perio charting, etc.) – proficiency with computers is required and expected
• Posting and processing insurance payments/refunds, evaluating EOBs for accuracy and following up with any/all denied claims immediately
• Collecting patient balances the day of service and posting payments made by patients
• Completing end-of-day deposits and generation of a daily deposit report
• Following up on non-paid insurance claims & filing appeals for denied claims with a well written narrative for the procedure in question
• Familiarity with dental terminology, dental procedures, and radiographs
• Managing late payments and overdue accounts
• Monitoring/Auditing weekly, monthly and quarterly reports to confirm payment from patients and insurance companies
• Sending out billing statements
• Answering all billing and insurance related calls/questions from patients and staff members
• Assisting with 3rd party financing (Care Credit)
• Receptionist duties will also be expected (answering phones, scheduling appointments, etc.)

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k) matching
• Paid time off

Schedule:

• 8 hour shift

COVID-19 considerations:
Please see our FB page posting on 6-10-20 for our COVID-19 updated policies.

Work Location: In person

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