ABOUT US

Lakemont Family Dentistry is a locally owned and well established general dental practice for over 20 years. We are quickly growing and are looking to add more people to the team. Our office is open 5 days a week from 8-5pm from Monday to Thursday and 8-4pm on Friday. We offer competitive pay and benefits, along with an exceptional working environment. If you enjoy working with a tight knit team and are looking for a rewarding career providing excellent care to patients, we are the right fit for you. Come visit and join our team.

We are seeking a part-time front office receptionist to join our amazing and growing office in the Lakemont area of Bellevue. Wednesday through Friday availability, but we are open for discussion! Full-time availability is a possibility in the future for the right candidate.

PRIMARY RESPONSIBILITIES

Responsible for maintaining appearance and order of dental office, patient scheduling, and patient management

SPECIFIC DUTIES

Reception Management

• Open and close dental office according to office protocol
• Check the daily schedule for accuracy and provide schedule to dental team as appropriate
• Answer and respond to telephone calls with professionalism
• Review supplies for reception and provide order to responsible person

Patient Management

• Maintain a professional reception area/office (organize patient education materials and magazines, straighten up the facility, oversee cleaning service schedule and duties, etc.)
• Greet and welcome patients and visitors to the practice
• Check in patients according to office protocol, verifying and updating health information
• Provide and document HIPAA Notice of Privacy Practices according to office policies and procedures
• Manage recall and inactive patient system
• Confirm upcoming appointments
• Schedule patients for efficient use of doctor and staff time
• Check patient back-up list to try to fill in cancellation and no-show appointment times
• Collect payment from patients at the time of treatment
• Schedule follow-up appointments as directed

Treatment Room Management and Sterilization

• Gather and accurately record dental, medical, and insurance information from patients
• Securely store and handle records in compliance with legal requirements, including HIPAA regulations
• Manage and update patient information via Dentrix
• Arrange patient information (charts, x-rays, etc.) for the next days’ appointments
• Track cases and referrals to and from other doctors

Insurance

• Keep patients’ insurance information up to date
• Submit treatment plans for predetermination of benefits
• Prepare claim forms for patients with dental insurance
• Organize supporting materials for claim forms, such as radiographs or written narratives

Communications

• Sort, organize, and distribute mail
• Coordinate and send new patient and referral thank you notes, other correspondence as directed by the dentist, and work with external vendor to coordinate automatic patient appointment and recall reminders
• Monitor and make sure all office equipment is running (copy machine, fax, phones, computer system, etc.).

Inventory Management

• Monitor inventory and order dental office supplies as needed
• Monitor and make sure all office equipment (copy machine, fax, phones, computer system, etc.) is functioning and properly maintained; follow-up on staff complaints and submit appropriate repair requests

Benefits

• Competitive pay
• Top tier health insurance
• Paid holidays
• Paid vacation and sick days
• Friendly office environment

Job Type: Part-time

Pay: $22.00 - $26.00 per hour

Benefits:

• Employee discount
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Bellevue, WA 98006: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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