Customer Service Representative Job at Tom DeBerry Agency- State Farm
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
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**All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position.**
Salary Range: $33000.00 - $40000.00 per year
Benefits
Paid Holidays
Weekly + Monthly Bonus Opportunities
Paid Time Off (PTO)
Health Share Medical Benefits
Hands On Training
Growth Opportunity
Responsibilities
Handle all incoming claim calls from customers.Treat each customer contact as a cross and up-sell opportunity including financial products.
Provide exceptional customer service.
Be outstanding at relationship building.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.Possess an upbeat, positive and enthusiastic attitude.
Create relationships from a cold start.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Professional phone etiquette.
Be able to obtain or currently possess? Property & Casualty and Life & Health insurance licenses.
Bilingual, fluent in both English and Spanish is beneficial.
Company Description
Our State Farm is a fast paced, local insurance office that specializes in Auto, Home & Life Insurance. Our dedicated staff work incredibly hard to ensure that each and everyone of our clients are completely satisfied. We have two locations, one at Speedway and Country Club, the other at Sabino Canyon and Tanque Verde Rd. APPLY NOW to join our FUN FRIENDLY Agency!
Please Note :
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