Customer Service Representative Job at Ritz Safety
Ritz Safety Indianapolis, IN 46226
$16 - $18 an hour
Job Description
Ritz Safety is dedicated to providing convenient and cost-effective safety products and solutions to all people and industries, worldwide. We are looking to add a Customer Service Representative to our Indianapolis, IN location. The role of the Customer Service Representative is to manage, support and retain existing customers in the construction, industrial and manufacturing marketplace.
Primary Responsibilities:
- Support customer needs for safety products, equipment and services.
- Process customer orders, assists with product information.
- Communicates product specials and other marketing programs to promote Ritz Safety and support customer retention.
- Collaborates with field sales, inside sales and other internal departments to manage sales activities, lead generation and to assure customer needs are met.
- Maintains and refines database of customers, contacts and prospective customers.
- Achieves defined sales goals and quota via an established sales process and plan.
- Proposes pricing and credit terms, and follows up on order payment.
- Tracks customers sales activities for account retention and development.
- Inputs customers data and information into CRM technology as needed.
- Perform other related duties as required.
Required Experience and/or Skills:
- High School Diploma or GED.
- 1-2 years experience in an internal service-based support role.
- Strong interpersonal skills and problem-solving ability.
- Strong verbal and written communication skills.
- Proficient in use of computers and software (Excel, Word, Microsoft Office, CRM Software) (Prior P21/Epicor Software experience is a plus).
- Bi-Lingual (English/Spanish) preferred.
Job Type: Full-time
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to commute/relocate:
- Indianapolis, IN 46226: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.