Customer Service Representative Job at McGrath Family of Dealerships
The McGrath Family of Dealerships is seeking a Customer Service Representative to join our team! For the last 70 years, our team has worked relentlessly to establish McGrath as the #1 trusted name in automotive sales and service in Eastern Iowa. If you're looking for a mission driven career, opportunities for personal and professional growth, and want to be part of a winning team, apply now!
Responsibilities:
- Manage new and current client accounts through inbound and outbound calls.
- Assist customers with their vehicle service needs.
- Ensure customers have an enjoyable service experience.
- Follow up with customers vis phone and email.
- Coordinate Service Advisor schedules and arrange customers visits during available openings in schedule.
- Other duties as assigned.
Qualifications:
- Results driven
- Excellent organizational and self-motivating skills
- Excellent oral and written communication
- Proficient computer skills
- Willing to work with a team towards a common goal
What We Offer:
- PTO Starting Day 1!
- Health, Dental, Vision Benefits
- 401k + Company Match
- Growth Opportunities - 97% Promotion Within
- Fun and Collaborative Culture
Get a glimpse into what it is like to work here: https://www.youtube.com/watch?v=oqwccPBAt7s&list=PLhI2Hn5NZlhNQ5dajQ6Jf5K7sn0_rdZ32
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