Customer Service Representative Job at Kelly
Why you should apply to be
Type: Temporary Assignment (Immediate Hire)
Location: Cape Coral, Florida
Pay Rate: $18-$19 per hour DOE
Hours: 8:15a.m. - 5:15p.m. Monday -Friday
Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/
Summary:
Summary
The list of essential functions, as outlined herein, is intended to be representative of the
tasks performed within this classification. It is not necessarily descriptive of any one
position in the class. The omission of an essential function does not preclude
management from assigning duties not listed herein if such functions are a logical
assignment to the position.
What’s a typical day as a
You’ll be?
- The Customer Service Representative (CSR) is the first point of contact for the customer. The CSR assists customers with basic functions during their office visit by delivering information to customers related to taxes, titles, licenses, permits, birth certificates, procedures, forms, or other issues.
- The CSR responds to routine questions and may research problems and initiates problem resolution/escalation efforts.
- The CSR performs general clerical tasks, which may include recording/relaying messages, typing documents, making copies, sending/receiving faxes, distributing documentation, or filing documentation.
- The CSR Performs data entry functions by keying data into computer system, enters, retrieves, reviews or may modify data in various computer databases, verifies accuracy of entered data, and makes corrections as needed.
- The CSR monitors inventory of forms, ensures availability of adequate materials to conduct work activities, initiates requests for new/replacement materials, replenishes supplies at workstations, and maintains accuracy and security of inventory.
- The CSR may process payments including electronic payments as well as cash handling.
- The CSR may process incoming departmental mail by receiving, sorting, dating and
distributing mail to appropriate individuals or departments - The CSR also aids other employees, departments, and offices as needed and instructed by the supervisor.
This job might be an outstanding fit if you:
Education Requirements :
- High School Diploma / GED / equivalent education or experience.
Experience Requirements :
- Previous motor vehicle and driver license processing experience preferred
- Bilingual Spanish / English is an advantage in this position.
What happens next
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get you to work. APPLY TODAY to be a Customer Service Representative.
Get a complete career fit with Kelly
®
.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
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