Customer Service Representative Job at Fischer LP Gas
Customer Service Representative
Job Description
Title: Customer Service Representative
Reports To: Branch Manager
Office Hours: Mon – Fri 8am – 4pm
Schedule: Full-Time
Benefits: Health, Vision, Dental, 401K (with match), Vacation & Holiday Pay
Job Responsibilities
- Greet visitors and phone calls
- Perform clerical and administrative responsibilities
- Open new accounts and manage paperwork flow
- Maintain service technician’s calendar
- Process customer payments and input invoices
- Oversee mechanical permit processing
- Address customers with outstanding back balances
- Fill propane cylinders and RVs on-site (5# - 100# propane cylinders)
Skills and Qualifications
- Exceptional customer service skills
- Proper telephone etiquette
- Ability to work in face-paced environment
- Understands the importance of information confidentiality
- Problem solving
- Travel logistics and routing
- Understands Microsoft Office and basic mathematical skills
- Able to sit for long periods of time and lift up to 50lbs
- Ability to fill cylinders and RVs on-site (20# - 100# propane cylinders)
Fischer LP Gas is known throughout the industry for hiring employees with friendly customer service. Word-of-mouth is our greatest avenue for inquiring new customers, which is why we believe it’s important to create an environment that’s family-friendly for our current and potential customers.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
COVID-19 considerations:
Common surfaces are sanitized regularly. Precautions follow what is suggested based on current cases.
Ability to commute/relocate:
- Hesperia, MI 49421: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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