Who we are...

We are a fast growing, medical supply company located in Rockland County, NY. We Care Like Family and we commit like partners with our employees and distributors. We are an industry leader, one-stop medical supply company that never stops listening, improving and working to give our customers premium service. We offer a full line of employee healthcare benefits, PTO, full holiday schedule, employee product discounts, employee monthly activities and much more....this is the Dynarex difference since 1967!

In this role, you can join our family and make a difference! Our agents are the link between the order and execution for our distributors and most importantly, acting as brand ambassadors and partners through the consumer journey.

In this role you will....

With your teammates, serve as the first point of contact for customer/sales calls pertaining to orders and product information.

Assist in the research and troubleshoot customer requests within a timely manner. -- Perform a variety of administrative duties such as creating reports, order entry, communicating/interpreting information, follow SOP guidelines and policies.

Ensure that the order processing is accurate and handled within regulatory compliance for all companies, affiliates, and business partners.

As a team, work together to enhance procedures to continuously resolve issues, create corrective actions and ensure communication to internal and external customers.

Together with our Sales Representatives assist with information needed to close the deal and create new and long-term relationships.

What you will bring...

- A can do attitude

- 1-3 years order taking/sales support experience using a system in a customer care center, focusing on customer relationship management.

- Experience communicating with customers on a full range of inquiries including those that are complex and non-routine.

- Knowledge of Sales Force or CRM systems a plus
- You are a decision maker and can recommend actions within your authorized parameters.
- Ability to communicate clearly both verbal and written.
- Reliability and accountability are necessary along with demonstration of core Dynarex behaviors.
-Strong follow up skills for internal and external inquiries.
-Strong computer skills within Microsoft Office
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Job Type: Full-time

Schedule:

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Orangeburg, NY 10962: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Please Note :
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