Customer Service Representative Job at Colorado Boxed Beef Co.
Essential duties and Responsibilities:
- Improves customer service experience, engages customers and facilitates organic growth
- Keeps accurate records and documents customer service actions and discussions
- Coordinates travel arrangements, meetings, conferences, and events
- Assist Account Executive with account management
- Perform data entry when orders are completed or changed
- Resolves promotional allowances, rebates, and pricing discrepancies
- Contacts customers directly when necessary
- Assists customers with existing and new orders, account statuses and relevant problems
- Collaborates with internal departments for order coordination and delivery
- Provides any necessary data or reports to the sales team
- Other duties as assigned
Qualifications and Requirements:
- High School Degree or GED preferred; Bachelor’s degree in Marketing or related field a plus
- Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook
- Basic understanding of sales principles and customer service practices
- Solid communication and interpersonal skills
- Bilingual: English and Spanish preferred
- Ability to travel: 10–30%
Benefits you will enjoy:
- Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan.
- 401K savings Plan
- Paid Holidays
- Personal Time off
- Employee Discounts
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Application Question(s):
- Are you bilingual (English/Spanish)?
- What is your desired compensation?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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