Customer Service- Non Call Center Job at Dawson
Customer Service/ Office Assistant (Non- Call Center)
Lewis Center, Ohio (onsite)
8:00am- 4:30pm, Monday-Friday
$19.00 per hour, Temp to Hire!
What you’ll be doing:
Please Note :
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Lewis Center, Ohio (onsite)
8:00am- 4:30pm, Monday-Friday
$19.00 per hour, Temp to Hire!
What you’ll be doing:
- Candidate must have Excel – must be able to setup a table in Excel, have experience in Word and Outlook
- Must have strong communication skills. Will be answering calls from customers, emailing, providing pricing and assisting with parts orders. Will also handle complaints, returns, and send backs
- This position assumes responsibility for assisting customers, providing information as it pertains to product, placing orders, maintaining, and shipping orders
- Retrieve and distribute daily reports
- Responsible for order entry, maintenance, editing, maintain customer pricing, cross references, shipping instructions, and all permanent information relating to a customer order
- Scanning, indexing, & filing
- Communicate with customer for new orders
- Communicate and process customer complaints following internal ISO standards
- Issue RGA number when necessary
- Responsible for expediting orders if necessary
- Provide customers with pricing and availability of products by telephone, fax, email, or walk-in customers
- High school diploma or general education degree (GED) and or three years related experience and/or training, or equivalent combination of education and experience
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
- To perform this job successfully, an individual should have knowledge of Database software; Inventory software; Manufacturing software; Order Processing systems; Spreadsheet software and Word Processing software
- Customer service, strong oral and written communication, teamwork, ethics, professionalism, and adaptability
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.