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Customer Service Agent (Work From Home) Job at Ruevelations LLC

Ruevelations LLC Remote

$9 - $12 an hour

At Ruevelations LLC we strive to bring a better experience to the customer service industry. We are offering remote jobs that allow you to make your own schedule to work around the chaos that can be life. Whether you are looking to make a little extra cash or wanting a full time job that works around your schedule, we can help you get there. Through the Arise network we partner with multiple companies to provide superior customer service from the comfort of your own home.

Customer Service Representative Job Responsibilities:

  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

What We Offer:

  • Make your own schedule
  • Choose the company you partner with
  • Paid training from your first call
  • Work from your couch
  • Employee discounts with Dell

Customer Service Representative Qualifications / Skills:

  • Customer service
  • Product knowledge
  • Market knowledge
  • Quality focus
  • Problem solving
  • Documentation skills
  • Phone skills
  • Listening
  • Resolving conflict
  • Analyzing information
  • Multi-tasking

Education, Experience, and Screening Requirements:

  • Some customer service experience preferred but not required.
  • High School diploma or equivalent.
  • Ability to pass a background check.

Work From Home Requirements:

  • Must have a stable internet connection of at least 100 mpbs
  • A VOIP headset
  • Webcam or tablet with camera for virtual meetings
  • Laptop or desktop computer with at least 8 gb of RAM
  • Quiet work environment

*Currently not accepting new applicants from the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon and Wisconsin.

Job Types: Full-time, Part-time

Pay: $9.00 - $12.00 per hour

Benefits:

  • Flexible schedule
  • Work from home

Schedule:

  • Day shift
  • Monday to Friday
  • Self-determined schedule
  • Weekend availability

Application Question(s):

  • What is the hourly rate you are expecting?

Work Location: Remote




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