Summary of Position:

This position receives inbound phone calls and walk-in customer inquiries; documenting accounts and submitting orders in a professional manner. Work independently with limited or no supervision at times, have a solid understanding of basic computer tasks including typing. This role demands strong communication skills, both verbal and written.

Roles and Responsibilities:

• Assist telephone and walk-in customers
• Understanding and utilizing catalog to assist customers in part selection
• Initiating customer orders and counter orders through ERP
• Cash, credit, and check processing
• Supporting Hose Technicians as needed to fulfill orders
• Various inventory control tasks including paperwork and computer driven transactions
• Identify customer needs
• Meet and/or exceed monthly customer experience goals
• Navigate through multiple computer programs with speed and accuracy
• Work with customers to resolve all inquiries
• Display good work ethic
• Maintain professionalism in the work place
• Perform any other assigned proprietary duties

Education and Experience:

• High School diploma or GED (required)
• Customer service experience (highly preferred but not required)
• Prior hose and fitting industry experience (a plus)

Schedule: Monday-Friday, 7:00am-5:00pm

About Us:

Midwest Hose is one of the largest hose and fitting wholesale distributors in North America. Since opening our doors in 1983, we’ve steadily grown and continue to build our loyal customer base, which speaks to how enthusiastic we are for the future! Here at Midwest Hose & Specialty, we believe our employees are the fuel that drives our business, so we treat each person with the respect and value they deserve.

We provide room for upward mobility and advancement to other positions within the company. We promote from within our own organization and reward team members with the potential for advancement and pay increases! We offer competitive pay and career advancement based on performance.

We pride ourselves in offering a premier benefits package which includes:

• Very competitive compensation
• 401(k) plan with company match
• Company paid health and dental insurance plans
• Basic life and AD&D insurance
• Paid holidays
• 3 weeks of paid vacation
• Great work/life balance
• Casual dress environment
• Career longevity
• Professional growth

If you want to be part of an ever-growing company and believe that Midwest Hose & Specialty is the place for you to begin your new career path please apply today!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Houston, TX 77041: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.