Community Health Worker Job at Unity Health Care.
INTRODUCTION
Under the supervision of the Director of Social Services, the Community Health Worker is responsible for supporting newly diagnosed or out-of-care HIV+ patients to fully engage or reengage in HIV medical care to improve their health and quality of life. Primary responsibilities include, but are not limited to, coordinating with the Infectious Diseases team to identify individuals who are HIV-positive and not receiving HIV medical care to build trust and inform them about living with HIV, providing personalized assistance to help them enter medical care, and providing support until they are established in care.
MAJOR DUTIES/ESSENTIAL FUNCTIONS
Essential and other important responsibilities and duties may include, but are not limited to the following:
- Works collaboratively with Unity providers, nursing and social service staff to identify HIV+ patients lost to care; in addition, conducts outreach to the community to locate lost to care patients.
- Provides personalized assistance to help out of care patients enter or reenter medical care; provides support until they are fully engaged in medical care.
- Provides accurate information to clients about living with HIV, preventing further transmission, the benefits and challenges of HIV care and treatment, and how to access available services.
- Develops a professional, therapeutic working relationship with clients.
- Collaborates with Social Service staff to assist with case management needs related to addictions, mental illness, homelessness, domestic violence, pregnancy, family issues and on-going support.
- Helps patients develop confidence about their participation in HIV treatment.
- Accurately documents and logs all patient encounters in eClinical Works (eCW) and responds to messages, referrals, and TCONS within established time frames per electronic medical record policy.
- Participates in professional development opportunities.
- Attends departmental, health center, providers’ meetings and mandatory trainings and meetings.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS
- High school diploma or equivalent.
- Extensive experience with HIV, substance abuse, incarceration, homelessness and other issues facing out of care HIV+ individuals.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of DC community resources and services; ability to assess clients for needs related to treatment education, risk reduction and prevention.
- Demonstrated proficiency with business software (e.g. Microsoft Office Suite preferred).
SUPERVISORY CONTROLS
The position reports to the Social Services Director.
GUIDELINES
This position abides by all rules and regulations set forth by applicable licensing and regulatory bodies, as well as UHC policies and procedures.
PERSONAL CONTACTS
This position has contact with staff at all levels throughout the organization. There are also external organizational relationships that may be part of the work of this individual.
PHYSICAL EFFORT AND WORK ENVIRONMENT
Refer to the ADA Checklist.
DISTINGUISHING CHARACTERISTICS
The incumbent must be able to balance the needs of diverse constituencies on a daily basis.
RISKS
The position works involves everyday risk and discomforts, which require normal safety pre-caution typical of such places
as offices, meetings, training room and other UHC health Care Sites. The work area is adequately lit, heated and ventilated. All medical services shall be provided according to medical accepted community standards of care. Shall provide evidence of recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results. Shall provide evidence of vaccination for Hepatitis A & B.
The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
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