The Collector, reporting to the Senior Manager of Collections and Credit, will work in a team environment and will be responsible for monitoring customer accounts on a daily basis and proactively following up with customers on outstanding accounts receivable.

KEY RESPONSIBILITES:

• Own and maintain a customer account portfolio
• Lead all collection activities for assigned accounts to ensure all past due amounts are collected
• Review and monitor assigned accounts and applicable collection reports
• Make outbound collection calls and resolve customer billing issues
• Collaborate and build strong rapport with field Sales team
• Respond to customer account inquiries in a timely and professional manner, daily
• Resolve client-invoicing problems with exceptional customer service
• Minimize past due amounts and potential write-offs
• Collaborate with other departments and colleagues on managing accounts
• Proactively identify potential issues attributing to account delinquency and communicate with management
• Consistently review and recommend proper collection account maintenance to management
• Communicate professionally, verbally and in writing

POSITION REQUIREMENTS:

• 2+ years of office experience, Collections experience a plus
• Strong written and verbal communication and problem-solving skills required
• Must possess an entrepreneurial mentality
• Willing to make 100 phone calls per day
• Proven ability to work independently
• Proficiency in Microsoft Office including Excel and Word
• Strong organization and prioritization skills
• Attention to detail and accuracy
• Proven track record of professional and personal integrity and ethics

COMPANY PROFILE:

Lipari Foods is a regional full-line deli, bakery, packaging, and grocery distributor, headquartered in Warren, MI. We are a premier store distributor, delivering 31,000+ food and packaging products to 28 states and 10,000+ retail accounts. We operate several manufacturing facilities from a USDA fresh food plant to facilities specializing in jar goods, cheese and confections. We are in your communities providing food to your stores and feeding your families and neighbors. And we are growing. Fast. In fact, Lipari Foods was recently named by Crain’s Business as one of the fastest growing companies in Michigan, and we’re not just growing in Michigan!

We are looking for talent with a can-do mindset, focused on growing a career, and interested in working on a diverse, dedicated team to create something greater collectively. Together, we are delivering more than great food to build a better tomorrow.

Lipari Foods LLC is proud to be an Equal Opportunity Employer.