Clinical Operations Tech CNA/PCT Job at Primecare Community Health
Locations
Belmont Cragin
5635 W Belmont Ave
Chicago, IL 60634
Fullerton
3924 W Fullerton Ave
Chicago, IL 60647
Hamlin
1920 N Hamlin Ave
Chicago, IL 60647
West Town
1431 N Western Ave, Suite 401
Chicago, IL 60622
Wicker Park
1127 N Oakley Blvd, 2nd Floor
Chicago, IL 60622
Young Family
1431 N Western Ave, Suite 101
Chicago, IL 60622
Position Summary
Duties and Responsibilities
- Assist with procedure and perform routine patient care i.e.
- Height, Temp, Pulse, Respiration, Weight, Blood Pressure
- Verification of Demographic info and Insurance
- Venipuncture
- EKG
- Rooming patients
- Entering patient visit information into EMR
- Performing patient reminder calls
- Assist with procedures
- Administer patient screenings and assessments as required according to demographics and needs of each patient.
- Assist with coverage for front desk, referrals, and other duties as assigned.
- Provide care coordination as per team-based guidelines/procedures.
Compliance and documentation
- Thoroughly, accurately, and promptly document all service rendered in the electronic health record for every patient.
- Perform all services according to the policies and procedures of PrimeCare. Notify the Practice Manager or their designee of any variation in service provision in a timely manner.
- Be knowledgeable of and in compliance with CLIA, OSHA and HIPAA regulations for safety, infection control, equipment operation, confidentiality, and other applicable areas (e.g. patient identification and standard precautions).
- Run instrument and test controls, monitor and replace needle and syringe containers, maintain and sterilize equipment and instruments, monitor and maintain inventories, and perform other tasks as needed to maintain a safe and well-functioning work environment.
- Participate in proficiency testing as required by PrimeCare or departmental policy to ensure that proper standards of care are being maintained.
- Responsible for proper storage of immunizations. Maintains refrigeration temperature according to VFC/VFA standards and documents in temperature log.
- Keeps inventory and proper log tally sheets for VFC/VFA program so the order balances.
- Monitors and acts on electronic health record in-basket messages.
- Participates in care team huddle as well as team/health center and organizational meetings.
- Cooperates with other personnel to achieve department objective and maintain good employee relations.
Patient care, customer service, and other universal working standards
- Monitor and update work lists and queues to ensure that no patients are subjected to unnecessary delays.
- Greet all patients in a kindly spoken and courteous manner, inform them of the status of their visit (where they should go next, when their visit is over, when they can expect to get results of tests, etc.), and thank them for utilizing PrimeCare.
- Regularly check mail, e-mail and voicemail and respond promptly and professionally to all inquiries.
- Attend to shared responsibilities in each work area, including answering phones, cleaning, stocking, and organizing common work areas, and assisting with orientation and training of other employees as needed.
- Work a reasonable schedule, which may include an assignment at any location and during any of the hours that PrimeCare provides services.
- Communicates with other Care Team members (nurses, lab, care managers, case managers, behavioral health) when patient needs services from those individuals.
- Other duties as assigned.
Required Skills or Abilities
- Basic patient care skills required. Observation and assessment skills preferred.
- Ability to work as a member of an interdisciplinary Care Team.
- Good physical stamina and an ability to be standing most of the day.
- Good interpersonal skills.
- Ability to work independently, takes initiative, and set priorities in accordance with the needs and mission of the clinic.
- Flexibility to adapt to changing or stressful conditions, including unanticipated changes to working schedules or locations.
- Good written and verbal communication skills required.
Physical Demands
- Must be able to remain in a stationary position 50% of the time.
- Must be able to move around the clinic site 50% of the time.
- Constantly operates a computer, computer printer, copy machine, and telephone.
- Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another.
- Must be able to transport from one site to another.
- Must be able to cover other shifts as necessary
Required Knowledge, Experience, or Licensure/Registration
- High School diploma or its equivalent.
- Graduate from a Nursing Assistant program with successful completion of certification or Patient Care Tech with 1 year experience required.
- Experience in a medical practice, laboratory, hospital, or other clinical setting.
- Current CPR certification.
- Bilingual in English/Spanish or English/Polish, preferred
Physical Demands
1. Must be able to remain in a stationary position 50% of the time.
2. Must be able to move around the clinic site 50% of the time.
3. Constantly operates a computer, computer printer, copy machine, and telephone.
4. Occasionally positions self to maintain exertion of physical strength to move objects of 10
pounds from one level to another.
5. Must be able to transport from one site to another.
6. Must be able to cover other shifts as necessary.
Comprehensive Health Insurance Benefits through BCBS of IL:
- Health Insurance (HMO/PPO)
- Dental Insurance (HMO/PPO)
- Vision Insurance
- Short/Long-Term Disability Insurance
- Group Life Insurance
Other Benefits Include:
- 403(b) Retirement plan with employer match
- Pension Plan
- Voluntary Life/ AD&D
- Flexible Spending/Dependent Care Accounts
- Annual CME Allowance and CME PTO (Providers Only)
- Paid Time Off
- 3 Personal days per calendar year
- 7 Holidays per calendar year
- Employee Assistance Program
- Tuition Assistance Program
- Off-the-job Accident Coverage
- Employee Referral Program
- Internal Growth Opportunities
PrimeCare Community Health is part of the National Health Service Corps, as such, you would be able to participate in their Loan Repayment Program. For more information, please visit their website at https://bhw.hrsa.gov/loans-scholarships
In accordance with Illinois Executive order 2021-20 (COVID-19 No.87) effective on August 26, 2021, in conjunction with the Federal CDC guidelines, COVID vaccinations are now a requirement for PrimeCare Community Health as well as many other Healthcare Organizations. Proof of full vaccination is required prior to the beginning date of employment. If you have a medical or religious contraindication, please inform Human Resources when the offer is extended.
PrimeCare Health is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants. Therefore, PrimeCare does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age, religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.
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