Client Service Representative I
We will only consider applicants from the following states:
OH, FL, LA, MI, MS, NC, SC, TX, CA, IA.
**If you are located outside of these states we thank you for your interest, yet we are unable to consider your application.
College degree preferred, High-school degree or GED required
Pay: $14.00 per hour

JOB DESCRIPTION

EOX Vantage is looking for skilled and motivated customer service professionals to join our Client Service Team!

Client Services Representatives are professionals who engage with a diverse customer base via phone and chat communication. They handle assigned tasks with a high-level of knowledge, passion, and a commitment to satisfying customer needs. Their goal is to deliver customer solutions that are thoughtful, reliable, and remarkable.

Responsibilities Include:

● Handle a moderate volume of inbound and/or outbound calls.

● Chat/Email interactions with Customers between taking calls (not while on a call).
● Identifying solutions for customer issues using resources provided.

● Provide accurate, valid and complete information.

● Create customer interactions records, service accounts and send documents.

● Meet personal and team based productivity and efficiency goals.

● Follow communication procedures, guidelines and policies.

● Basic arithmetic skills required, excel experience preferred.

● Acclimate to changes in processes quickly and effectively.

Requirements:

● At least 3 years of customer service experience.

● Proven ability to multitask effectively with accuracy.

● Strong communication skills.

● High level time management skills.

● Customer-centered approach and ability to adapt/respond to different scenarios with empathy.

At EOX Vantage, our goal is to deliver premier service with insights that boost overall operations. Clients choose EOX Vantage to improve their operational efficiencies and optimally manage data through direct assistance from the Managed Services team and leveraging the customized, patented Enterprise Operating System (EOX) – a suite of unified cloud-based apps to run a business, all on one secure platform. EOX Vantage allows clients to focus on what they do best by reducing the time it takes to manage the essential, non-core aspects of their operations, and improving their effectiveness with data and insights.
Come join our growing team of Client Service Representatives who manage a diverse set of customer facing tasks at a pace that allows them to grow and excel into a career path.

Equal Employment Opportunity Policy

EOX Vantage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
College degree preferred, High-school degree or GED required

Pay: $14.00 per hour & Work From Home-100% Remote
We are only able to consider applicants from the following states:
OH, FL, LA, MI, MS, NC, SC, TX, CA, IA
**If you are located outside of these states we thank you for your interest, yet we are unable to consider your application.

Visit our website to learn more about us: https://www.eoxvantage.com/

Job Type: Full-time

Pay: $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Required)

Work Location: Remote

Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.