WHY WORK FOR TANDEM?

Are you looking for a chance to be a key contributor in assisting the growth of a start-up while transforming the Home-Healthcare industry? At Tandem Careplanning, we are on a mission to keep seniors in their homes as they deserve to be. Our innovative home care service offering, TandemCARE™, combines the best of traditional home care with the peace of mind and flexibility of Assisted Living at a fraction of the cost. Our modern aging solution combines human caregivers and technology solutions that empower seniors to live independently in their homes while enabling loved ones to rest assured that they are cared for. We’re igniting a movement for a new kind of living for seniors!

We are looking for a Chief of Staff /Business Planning Operations (BPO) to lead the business planning cycle, inclusive of rhythm of the business, team planning and reporting, as well as seasonal campaign planning efforts. This role will be accountable for planning and tracking all aspects of the business and ensuring on-time task completion. In addition, this role will build processes that meet our business needs through monitoring and improving daily functions, building best practice processes based on our business goals and measuring the efficiency of systems and procedures.

Chief of Staff responsibilities include tracking business results, performing cost-benefit analyses and monitoring production KPIs. To be a successful Chief of Staff, you should have experience in the same or similar role, managing all business operations and setting goals across the entire organization. You should also demonstrate great leadership skills and be able to communicate the vision of the company across all levels in a respectful and clear manner. Ultimately, you will ensure that all business functions are in line with our strategic goals.
Responsibilities

• Ensure all systems operate smoothly and align with our quality standards
• Maximize the efficiency of all business procedures
• Establish production KPIs and conduct quality assessments
• Monitor daily operations and address potential issues when they arise
• Build processes that meet our business objectives and ensure compliance
• Monitor financial data and recommend solutions that will improve profitability
• Coordinate with the HR department to ensure our hiring plans meet our business needs
• Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans

Requirements and Skills

• 5+ years’ previous experience as a Business Operations Manager or in a similar role such as Chief of Staff or Business Planning & Operations lead
• 5+ years’ experience with forecasting models
• 5+ years’ experience with databases and project management software
• The ability to interpret financial data and allocate budgets
• Exceptional communication skills
• BS in Business Management or relevant field

Must Haves

• Start-ups aren’t for everyone; if you’re looking for your typical 9-5, this isn’t it! The most successful candidates will have the:
• Ability to handle a fast-paced environment and flex with the ever-changing needs of a rapidly growing start-up
• Drive and determination to go above and beyond with a can-do, roll up your sleeves attitude
• Excellent attention to the finer details of the day-to-day operations while keeping the big picture for organizational goals and success at the forefront
• The ability to recommend and implement improved processes
• Extremely organized
• Proficient with Excel/Word/Powerpoint
• Collaborative and excellent communication skill and writing skills excellent with command of English

Benefits

• Competitive salary with bonus
• Health insurance (HMO/ PPO plans, including Kaiser plans)
• Voluntary Vision Insurance
• Voluntary Dental Insurance
• 401k plan with a generous company match
• Flexible spending account (FSA)
• 9 paid company holidays
• 2 weeks of PTO
• 6 days of Sick Time

Compensation

• $105,000-$155,000/year depending on experience

Tandem Careplanning is an equal opportunity employer and offers employment opportunities to all applicants and employees without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

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