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Cerner Electronic Health Record (EHR) Trainer Job at National Coordination Center

National Coordination Center Washington, DC

Edera L3C is a fast-growing healthcare consultancy that addresses today's issues and helps create tomorrow's solutions by connecting the brightest minds in healthcare. Our team of management, technology, and creative services consultants work collaboratively with industry experts who bring deep experience and expertise to create transformational business solutions. We believe complex challenges and multi-faceted opportunities call for multi-disciplinary approaches and that is how we work. We bring industry best practices from the private sector to government and from government to the private sector to transform healthcare. We work with both public and private sector clients.

Edera is an L3C (a variation of a limited liability company) that places "purpose before profit;" a social enterprise venture. We are focused on a socially beneficial mission to transform organizations rather than being driven to maximize income. At Edera we support people before profits.


Job Description: Cerner Electronic Health Record (EHR) Trainer


Position Summary:

The Cerner Electronic Health Record (EHR) Trainer would function as a Clinical Subject Matter Expert (SME) who would be responsible for training physicians and clinical staff on all current workflows and customizations of their EHR. Training would be primarily in person, "at the elbow" in a live environment.

As a Clinical SME / Cerner EHR Trainer you will leverage your clinical expertise, knowledge, knowledge of provider workflow, practice management, clinical relationships, and overall health care industry experience. You will facilitate clinical discussions with clients around alignment and adoption of technology. This role will allow you to articulate clinical adoption benefits to clients and advise on best practices as well as support reference advocacy activity at client sites. Scope includes giving support for the client training processes by providing solution demonstrations and answering 'best practice' questions. Finally, you will leverage the use of analytics to promote adoption and optimization.


Must be willing to travel without restrictions.

Must pass government security clearance, if applicable to the contract assigned.

Due to government requirements, this position requires U.S. citizenship

All applicants must include their self-assessment in their application submission


Responsibilities and Duties:

  • Maintains strong clinical knowledge of healthcare trends, policy, regulatory, and compliance issues
  • Targeted at-the elbow support augmented with virtual training support, as needed
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse medical community
  • Provide training and workflow adoption support to provider end users in accordance with position-specific clinical and business workflows
  • Manage, develop, and engage team members and key stakeholders
  • Identify issues or trends and collaborate with peers and other key stakeholders to identify and implement solutions. Communicate areas of concern to management team
  • Evaluate performance and the effectiveness of training programs, providing recommendations for improvement
  • Evaluate and makes recommendations regarding clinical processes, workflow, and content management
  • Collaborate with team and peers to develop best-in-class training programs to prepare high-performing team members to be successful in their roles
  • Collaborate with site informatics team (i.e., CMIO, CNIO), Client Project Lead, and Project Management team to identify site-specific training opportunities and objectives and provide training support to address identified opportunities/objectives
  • Identifies gaps in work processes and/or system functionality that require continuous education, training, and communication
  • Evaluate the effectiveness of training and development programs. Use relevant evaluation data to revise and/or recommend changes in instructional objectives and method.
  • Coordinate and perform administrative functions necessary to deliver and document training and workflow level coaching programs
  • Master EHR application and organizational workflows
  • Support the development and/or management of training programs for a variety of audiences
  • Evaluate and document clearly defined processes
  • Evaluate the efficacy of training and recommend mitigation planning
  • Design, develop, implement, and evaluate training plans, curricula, and methodology
  • Design, develop, implement, and evaluate training gaps, materials, plans, and instructional aids
  • Develops clear and concise documentation and instruction manuals in coordination with Edera graphics team
  • Perform other responsibilities as assigned

Education & Experience:

  • BA/BS degree in nursing, Health Care Administration, Business Administration, Information Technology, or another related field. May substitute two (2) years of college degree for four plus (4+) years of referenceable, proven, exceptional work history and firsthand experience
  • Two plus (2+) years of experience in learning & development, training, or a related field
  • Two plus (2+) years of experience providing effective Cerner Electronic Health Record training
  • Two plus (2+) years of consulting experience in the healthcare field

Technical Skills:

  • Microsoft Products: Office 365, Outlook, Teams, Word, Excel, PowerPoint, and Web Applications

Desired/Preferred:

  • One plus (1+) year of provider practice experience
  • Health/Clinical Informatics, Teaching (w/clinical background)

All applicants must be US citizens and able to obtain a Public Trust clearance. Edera is a drug-free workplace. Our organization participates with e-Verify.

Edera is an Equal Opportunity and Affirmative Action Employer. Edera prohibits discrimination against individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law. Edera takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or veteran status.


Cerner Trainer Self Evaluation


Cerner Module


Clinical Area


Please rate your experience training the Cerner module below for the corresponding clinical areas. Use following as rating codes - E = Expert, P = Proficient, N = Novice and O - None.


Place Letter
on each Row
(E, P, N, O)


Acute Provider


PowerChart Acute Provider


PowerChart Consulting Provider


PowerChart Speciality Provider


PowerChart Provider View Only


Ambulatory


Ambulatory Provider


PowerChart Ambulatory Clinician


Ambulatory View Only


PowerChart Ambulatory Front Office


Behavioral Health


PowerChart Behavioral Health Provider


PowerChart Behavioral Health Nursing


PowerChart Behavioral Health Tech


Capacity Management


Capacity Management: EVS Staff


Capacity Management: Transporters


Capacity Management: Bed Management and House Supervisor


Case Management


PowerChart: Case Management (combining w/Social Work and Doc Specialists)


PowerChart: Discharge Planner and Social Worker


PowerChart: Documentation Specialist


Charge Services


Charge Analyst


CPM


PowerChart Ambulatory Front Office


FirstNet


FirstNet Emergency Provider


FirstNet Emergency Nurse


FirstNet Emergency Tech/Secretary


FirstNet Charge Auditor


FirstNet Registration


HIM


HIM Analyst


HIM Coder


HIM ROI Specialist


HIM Specialist


Inpatient and Ancillaries


PowerChart Inpatient Nursing


PowerChart C.N.A. / PCT / MA / PCA


PowerChart Unit Clerk


Dietician


PowerChart Respiratory Therapy (Roles Listed on Inpatient LTA)


Chapilin


Lab


Foundations


Gen Lab


Transcriptionist


Histotechs/Cytotech


Pathologist


Microbiology


Blood Bank


Oncology

PowerChart Oncology Provider


PowerChart Oncology Acute Nursing


PowerChart Oncology Infusion


PowerChart Oncology Navigator


PowerChart Oncology Clinic Nursing


Perioperative


PowerChart and Anesthesia Module for Anesthesiologist


PowerChart GI/Endo RN


PowerChart Intra-Op RN


PowerChart Post-Op/PACU RN


PowerChart Pre-Op/PAT


Surgery View Only


Surgery Billing and Scheduling


Pharmacy


PharmNet: Pharmacist


PharmNet: Pharm Tech


Radiology


RadNet Radiologist


RadNet Tech


Radnet Clerk


RadNet Nurse (in addition to their regular role course)


Registration & Scheduling


Patient Access Registration


Patient Access Scheduling


Patient Access View Only


Rehab


PowerChart Respiratory Therapy (Roles Listed on Inpatient LTA)


PowerChart Acute Therapies (PT, OT, ST)


PowerChart Ambulatory Therapies (PT, OT, ST)


Women's Health


OB Provider


Women's Health Clinic Provider


PowerChart Women's Health Clinic Nursing


Women's Health Inpatient Nursing


PowerChart Women's Health Tech




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