To apply, visit https://careers.mars.com/global/en/job/R42327/M-M-S-Mall-of-America-Closing-Lead

All openings: https://careers.mars.com/global/en/search-results?qcity=Bloomington&qstate=Minnesota&qcountry=United%20States

*This position is eligible for a $300 sign-on bonus, paid out $150 at hire and $150 after 90 days of employment

What will be your key responsibilities?

The Closing Lead supports the management team in the execution of daily business administrative duties that drive business performance. General tasks include cash handling, paperwork, tracking sales trends, helping Guests, and carrying out other directives given by the Operations Leadership team.

Reasons to Join Our M&M’S Retail Team

• Referral Bonus: $500 for YOU and $500 for YOUR referral!
• Benefits start DAY ONE: 401K and paid time off for part-time and full-time roles (seasonal not included)
• Tuition Reimbursement for part-time and full-time Associates
• Mental Health benefits 8 FREE face-to-face counseling visits per issue per calendar year
• Corporate/ Store Discounts
• Career Opportunities within the store and in Mars Inc (https://careers.mars.com/)

Benefits of joining M&M’S Mall of America

• Immediate Openings – Start Right Away!
• Hourly rate $18/hour!
• In-store health and wellness room
• Exclusive discounts for mall employees at 30+ restaurants and retailers within MOA
• Easy access to light rail and bus

What are we looking for?

M&M’s BRAND AMBASSADOR and PRODUCT KNOWLEDGE:

• Become knowledgeable of the M&M’s Brand and the store products designed to delight our guests.
• Display a “Guest comes first” attitude by prioritizing Guest Experience.
• Acts as a positive role model for others by demonstrating passion and enthusiasm.

CUSTOMER FOCUS:

• Display the Guest Experience Program training standards daily and consistently to provide exceptional guest service and enthusiastically create an unforgettable experience through personal interactions with our guests.
• Serve as liaison between customer support team, management and customer to improve customer service and business productivity.
• Analyze customer complaints and provide appropriate corrective actions.

RESPONSIBILITY FOR BUSINESS RESULTS:

• Contributes to and is knowledgeable of store KPI’s
• Actively works towards accuracy in all cash handling processes.

FRIENDSHIP and COLLABORATION:

• Works alongside the management team to create and maintain cash room and Key Performance Indicator reports
• Complete all required paperwork related to cash room duties
• Supportive of management decisions by preventing triangulation and encouraging direct conversations.

PUNCTUALITY and INTEGRITY:

• Comply with all store policies, including the attendance policy, cash handling policy and data handling policies.
• Exemplify The Five Principles and The Associate Concept
• Trains new associates as it relates to cash handling guidelines.

INITIATIVE and JUDGEMENT:

• Responsible for all aspects of cash handling, i.e., balancing the safe, change orders, reconciling tills, vendor payouts, deposits, reporting and preparing till funds.
• Troubleshoot, advise and follow up with technical support in the resolution of POS system issues.
• Maintain confidentiality in all matters related to cash handling.

Other duties as assigned by the management teamWhat can you expect from Mars?

• Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

About Mars:
Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN’S ORIGINAL® and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™.Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 130,000 Associates into taking action every day towards creating the world we want tomorrow.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Work Location: One location

Please Note :
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