Essential Functions:

• Attend monthly COPE meetings
• Set COPE appointments
• Follow utility and The Salvation Army guidelines to administrate and maximize funding
• Work with Grant Administrator to apply for the COPE grant and search for other utility grants that might complement COPE funding

Fema:

• Attend all FEMA meetings with El Paso County Coordinators
• Help apply for FEMA grants with the Grant Administrator
• Work with Case Managers at the RJ Montgomery Center, Family Supportive Housing, and other agencies to strategically place homeless people into permanent housing
• Administrate FEMA funding in a way to maximize the limited assistance in the community
• Maintain records and compile all reports as required for FEMA funding and any potential audits

CSFP:

• Administrate the USDA Food Program to Seniors
• Add and remove clients from the CSFP program
• Train and work with Volunteers to maintain a high level of service for our senior clients
• Maintain database records and compile all reports as required by Care and Share for monthly counts and recertification

Back-To-School:

• Work with multiple departments to qualify families for Back-To-School assistance
• Work with Community Relations Director and El Paso County Coordinators to raise funding for programs
• Coordinator with JC Penny, Colorado Springs Utilities, Chapel Hills Mall, D-11, Community Relations Director, Volunteer Coordinator, and other departments to set up and carry out Back-To-School assistance program

Christmas Assistance:

• Coordinate with all departments, other agencies, volunteers, donors, and corporations on Angel Tree, Adopt a Family, Toy, and Joy seasonal assistance programs
• Set up Seasonal Assistance program and data enter all relevant program
• Runs stats for all giving programs

Miscellaneous Assistance:

• Manage miscellaneous assistance with minimal supervision- including shoe giveaways, store vouchers, and bus passes
• Supervise volunteers assigned to the Social Service Department
• Do a need assessment on each client
• Complete all paperwork necessary to provide needed services
• Provide information and or referrals to other agencies
• Maintain records and documents for each client served according to TSA's reporting procedures (STATS, Bridges and Gift and Kind)
• Develop and maintain community relationships with other agencies
• Attend Community meetings, forums, etc. as they pertain to the position, and as requested by the supervisor
• Monitor Food Pantry needs, and order food as needed within the budget
• Bag, stock, and distribute food bags as needed
• Provide utility assistance according to policy and available funds

Knowledge, Skills, and Abilities Required:

• Work independently with little or no supervision
• Maintain a high level of confidentiality
• Ability to multi-task
• Effectively handle stressful situations
• Fluent in the English language both verbal and written
• Must maintain a valid CO driver's license and successfully complete TSA Decision Driving
• Demonstrate crisis intervention and non-violent mediation skills
• knowledge of TSA practices and organization desirable
• Previous experience working with residents in a rehabilitation program and experience working in a team setting is beneficial but not mandatory

Software- Related Skills

• Microsoft Word and Access Required
• Lotus Notes, Working knowledge of integrated database applications, and ability to use new software programs with basic training
• TSA Programs-Bridges, Pathway to Hope Case Management

Education and Experience:

• High school diploma or equivalent
• Degree and/or experience in the Social Service field

Physical Requirements:

• Ability to sit, walk, stand, bend, squat, climb, kneel and twist on an intermittent or continuous basis
• Ability to grasp, push, pull and reach overhead
• Ability to operate a telephone
• Ability to lift up to 40 lbs
• Ability to understand written information
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation
• A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position
• The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result

This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of the position. The incumbent may be requested to perform a job related to responsibilities and tasks other than those stated in this position statement.

Acknowledgment of Religious Purposes of The Salvation Army

The employee acknowledges that he/she has been informed and understands The Salvation Army's religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Salvation Army's religious purposes and his/her work-related conduct must not conflict with interfering with or undermining such religious programs, or The Salvation Army's religious purposes.

Experience

• 4-months to 1-year experience in the Social Services field

Education

• High School or Equivalent or better

Licenses & Certifications

• Driver's License

Behaviors

• Team Player: Works well as a member of a group
• Loyal: Shows firm and constant support to a cause
• Leader: Inspires teammates to follow them
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Goal Completion: Inspired to perform well by the completion of tasks

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)