Call Center Representative Job at ARS-Rescue Rooter
ARS-Rescue Rooter United States
$27 - $30 an hour
Overview:
The individual selected for this position will work on staffing four major call centers within ARS. The individual we select for this role will be able to work fast-paced with the expectation of 10+ interviews submitted daily to meet our high demand. The individual selected will support multiple locations and their individual hiring managers for the one retail role. This is a heavy outbound position, phone volume will be expected. This position reports to our Director, Talent Acquisition and will cover call center staffing for Houston, TX, Chicago, IL, Orlando, FL, and Corona, CA.
This is a 3-4 month contract position with the possibility of converting to FT. Hourly wages - $27-30/hr Responsibilities:
All positions and offers are contingent on successfully passing an extensive employment background check and pre-employment drug screen.
ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
ARS/Rescue Rooter is a National HVAC service company and we're growing. ARS is seeking a high volume Recruiter to assist us in achieving our needed staffing levels of our four manager call centers employees.
The individual selected for this position will work on staffing four major call centers within ARS. The individual we select for this role will be able to work fast-paced with the expectation of 10+ interviews submitted daily to meet our high demand. The individual selected will support multiple locations and their individual hiring managers for the one retail role. This is a heavy outbound position, phone volume will be expected. This position reports to our Director, Talent Acquisition and will cover call center staffing for Houston, TX, Chicago, IL, Orlando, FL, and Corona, CA.
This is a 3-4 month contract position with the possibility of converting to FT. Hourly wages - $27-30/hr
Partner with Call Center Managers to identify recruiting priorities- Build and maintain collaborative relationship with hiring managers through daily communication around current and anticipated staffing needs
- Initiate job requisitions, create job descriptions, and job postings
- Refine sourcing strategies using various recruiting tools and methods (job boards, social media, company database, networking events, technical schools, etc.)
- Represent the company culture and brand, fully portraying the value of the employment opportunity, ensuring each candidate receives individualized attention, timely communication and follow up
- Screen qualified applicants against the job description over the phone
- Present qualified and screened candidates to hiring managers with summary of qualifications
- Schedule interviews, both in-person and/or virtually through Microsoft Teams
- Ensure accurate and on-going management of candidate data using the Applicant Tracking System
- 1+ year of HR, Recruiting, and/or Sales experience required
- Ability to grasp technical, industry concepts as it pertains to functional job requirements
- Strong organizational skills with proven track record of juggling multiple priorities
- Ability to work successfully in an ever-changing environment
- Experience with Applicant Tracking Systems (ATS) is a plus, iCIMS experience a HUGE PLUS
- Excellent Communication and Relationship Building skills
All positions and offers are contingent on successfully passing an extensive employment background check and pre-employment drug screen.
ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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