Cable Technician Job at Starlight Communications
IF YOU WANNA MAKE MONEY THIS IS JOB JUST FOR YOU.
Salary starts from 1500$a week
(1099 or W-2) Optimum, Fiber Optic installer
MUST HAVE TRUCK OR SUV
Starlight Communication is contracted with various cable companies like COX, Altice, and more. With over 50 locations with guaranteed work in the U.S. and 100 technician’s actively working. The ability to relocate if needed/wanted is an option.
$500 Referral Bonus for every technician referred!
Installs, changes, repairs and disconnects cable services including video, data, and telephone. Performs troubleshooting at time of installation and on scheduled service calls from the tap to the customer's electronic devices. Educates customers regarding new and existing services and describes the advantage of and sells other services to meet customer needs.
- Provides quality internal and external customer service surrounding the Company values
- Installs, tests and troubleshoots Company services including video, data and telephone from tap to customer electronic devices
- Utilizes network tools and troubleshooting knowledge to resolve network problems
- Resolves issues at installation and on scheduled service call from customer’s electronic devices to tap
- Educates customers regarding use of installed products; explains waivers, agreements, customer release forms, charges and billing procedures
- Determines customer's current service levels; inquiries about customer preferences and needs; recommends service upgrades or additional products
- Resolves or escalates customer complaints, as appropriate
- Uses automated routing system or plans daily route; requisitions equipment and supplies; stocks Company vehicle
- Meets scheduled appointment windows
- Completes work orders and other documentation on paper and/or by mobile device
- Represents Company to collect payments and equipment; secures appropriate customer signatures
- Uses small hand tools, power tools, meters, and other test equipment
- Ability to communicate in person and by telephone
- Vision ability: close vision, peripheral vision, and ability to adjust focus; ability to differentiate between different sizes and colors of wires
- Hand and finger dexterity to carry and to use tools and equipment as necessary
- * Ability to work while standing 50 - 70% of the time
- Ability to use any equipment in a safe manner, in accordance with company, industry and regulatory standards
- Ability to safely lift 75 pounds
Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds). Accommodation with 50-pound maximum lifting is available
Job Types: Full-time, Contract
Salary: $1,500.00 - $2,300.00 per week
Experience:
- Cable, Internet & Satellite Field Service Technicians: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: On the road
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