BUSINESS OPERATIONS MANAGER

Are you ready to join an organization where you can make an extraordinary impact, conquering addiction one patient and family at a time? Do you want a rewarding career in a close-knit and fun-loving environment? If so, Cushing Valley Hope, a staple of the community for nearly 40 years, welcomes you.

With a close proximity to Tulsa and Stillwater and a large campus that offers a tranquil environment while also featuring a mansion – the experience of being an employee at Cushing Valley Hope is one you don’t want to miss.

Per CMS Interim Rule, all Valley Hope employees must be vaccinated against COVID-19 or receive an approved medical/religious exemption.

EDUCATION & EXPERIENCE:
Required:

• Bachelor’s degree in a business-related field or equivalent work experience.
• One (1) plus years of work experience in operations management.
• One (1) plus years of supervisory or management experience.

Preferred:

• Master’s degree with an emphasis in business administration or finance.
• Three (3) plus years of progressive work and relevant industry experience.
• Three (3) plus years of supervisory of management experience.
• Work experience with healthcare accreditation and/or within the substance abuse treatment industry.

COMPENSATION:

• Salary ranges from $47,000 - $58,000 based on education/experience

BENEFITS:

• Affordable health, dental, and vision insurance
• Tuition Assistance – Up to $10K annually; $45K maximum benefit
• Student Loan Repayment
• Public Student Loan Forgiveness (PSLF) Eligible Employer
• 8 Paid Holidays (Including 1 Personal Holiday)
• PTO – Up to 25 Days per year based on years of Services
• 401(k) Retirement Plan with employer match
• Health Saving and Flexible Spending Accounts
• Employee Assistance Program
• Supplemental Insurance
• And much more!

JOB SUMMARY:

• Business Operations Manager oversees and manages administrative and ancillary facility services including business office, dietary, housekeeping, and maintenance operations.
• Business Operations Manager works to eliminate inappropriate barriers to patient admission.
• Maintains complete and accurate actuarial record of all patient services.
• Business Operations Manager ensures compliance with all Joint Commission guidelines that relate to admissions, facility administration, and/or ancillary support services.
• Ensures all facility personnel records meet Valley Hope requirements, regulatory requirements, and/or accrediting agency requirements.
• Business Operations Manager manages facility financial activities including facility accounting and facility banking, with a focus on accounts receivable management; manages and/or collaborates with the Financial Counselor on patient accounting activities based on the needs of the facility. Serves as back up to the Financial Counselor as needed.
• Business Operations Manager manages the facility’s annual budget to ensure financial goals are being achieved and budget met. Communicates areas of concern and issues to facility management as needed.
• Business Operations Manager participates in facility performance improvement activities with an emphasis on administrative services. Collaborates with facility management staff to identify and implement improvement activities as appropriate across the facility.
• Participates in multi-disciplinary case review as needed or directed; collaborates with the Financial Counselor regarding any patient financial issues to identify any implications to facility revenue and budget goals; advises facility management accordingly.
• Performs public relations and marketing activities, in coordination with the Program Director and/or the facility public relations representative, with particular emphasis on patient referral sources and alumni activities.
• Business Operations Manager works with the facility Advisory Board, in conjunction with the Program Director, in developing and performing Advisory Board activities.

WORK ENVIRONMENT:

• Office setting with traditional hours within a residential treatment facility.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Self-determined schedule

Education:

• Bachelor's (Preferred)

Experience:

• Operations management: 1 year (Preferred)
• Supervising: 1 year (Preferred)

Work Location: One location

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