Group presentation

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €8 billion in the fiscal year 2018/2019. Over 1,000 locations around the world provide an extensive network that guarantees closeness to customers. After building its position as one of the world’s leading elevator companies in a mere 40 years’ time, TK Elevator became an independent company in August 2020. The company’s most important business line is its service business, with approximately 1.4 million units under maintenance and over 24,000 service technicians globally. The product portfolio covers commodity elevators for residential and commercial buildings to cutting-edge, highly customized solutions for state-of-the-art skyscrapers – such as One World Trade Center in New York. In addition, it also consists of escalators and moving walks, passenger boarding bridges, stair and platform lifts, as well as tailored service solutions such as MAX, the industry’s first cloud-based digitally enhanced maintenance solution – thus covering a broad spectrum of urban mobility.

Who we are

What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Branch Manager in Little Rock, AR.

Responsible for driving revenue growth and managing the P&L within the Branch by successfully managing all departments and lines of business excluding NI to meet and exceed business goals

ESSENTIAL JOB FUNCTIONS:

• Drives culture –Sets the expectation for Safety, work ethic, professionalism, ownership of the business and shares pride in the Branch and the Branch’s successes
• Direct supervision of department managers and supervisors (Number of office and field employees will vary by branch size by providing direction and training, and communicating company policies, procedures and objectives
• Leads by example the company’s commitment to safety, and administers the company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees
• Leads by example the company’s commitment to customer service. Understands the importance and need to follow through on NPS scores and customer care
• Ensures the branch's daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business except New Installation
• Manages profit and loss (P&L) and uses accounting reports to measure each department's performance to ensure monthly budgetary goals are met
• Works with sales managers to increase customer base or depending on the branch size, directly handles sales management responsibilities
• Reviews and approves revenue and margins prior to submission of sales proposals. Oversees and approves sales incentives and use of CRM program
• Oversees retention of service contracts including direct involvement in all “at risk” customer accounts
• Develops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospects
• Oversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistently
• Recommends employee merit increases as part of the performance management process for non-union employees, and meets with employees to review their compensation and bonus structure
• Maintains a strong working knowledge of the overall market area, including sales backlog, service and repair volume, market penetration, volume of outstanding bids, available new business, special projects, and staffing requirements and availability
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements; and a good understanding standing of employment and labor laws
• Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods
• Maintains a maintaining a strong working knowledge of the contract with the International Union of Elevator Constructor
• Responsible for Reviews and approves invoices, accounts receivables, write-offs and credits. Includes assisting in the collection of problem accounts
• Interfaces with corporate and US field departments including the factory, elevate, coordination, leasing, legal, and labor relations
• Consults with regional and district teams in areas of operations, sales, accounting, safety and human resources
• Performs other duties as may be assigned

Who we are looking for

EDUCATION & EXPERIENCE:

• Thorough knowledge of the elevator industry and general management methods within the elevator industry
• Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience
• Proven success managing and developing talent within the workforce
• Ability to define problems collect data, establish facts and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

What we offer