Job description

Actors' Playhouse, a regional non-profit theatre organization, is seeking a part-time Box Office Representative who is highly motivated, outgoing, and congenial with basic computer and communication skills. We are looking for a representative with full time and part-time availability. This is a great opportunity for students, theatre lovers, or those seeking a flexible position.

Box Office Representatives are responsible for providing exceptional customer service and solutions to ticketing, subscriptions, parking, dining, and other related services by the visitors of Actors' Playhouse. The associate will have the ability to work a flexible schedule that includes day and evening hours as well as weekends and some holidays.

Responsibilities include:

• Responding to customer inquiries and ticket related requests in person, by telephone, and online.
• Ability to listen and understand the customer’s needs, and respond quickly, accurately, and politely.
• Demonstrate empathy for the client and a sense of urgency to assist in resolving their concerns.
• Ability to handle difficult situations.
• Act as an ambassador for the Playhouse.
• Work closely with various departments, including fund-raising and marketing creating an atmosphere of service excellence.
• Subscription Services
• Concessions Services

Desired Experience:

• Prior customer service experience
• Experience in performing arts sector preferred
• Strong personal interest in the performing arts
• Bilingual English/Spanish (preferred, but not necessary)
• Concessions / Bartending experience is a plus

Job Types: Full-time, Part-time

Salary: From $11.00 per hour

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Coral Gables, FL 33134: Reliably commute or planning to relocate before starting work (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

Job Type: Part-time

Pay: $11.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Miami, FL 33134: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)

Work Location: In person

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