Blakeney Breast Screening - Site Manager I Job at Charlotte Radiology - US Radiology Specialists

Charlotte Radiology - US Radiology Specialists Charlotte, NC 28277

POSITION SUMMARY: This Site Manager I positions exists to oversee, and be actively involved, in the day-to-day operations of the assigned outpatient facility (with less than 3 employees), which will include: monitoring and proactively addressing employee, patient, and physician matters and concerns; physician and technologist protocols; patient procedures; quality control; and regulatory issues. Responsible for ordering supplies, timekeeping for permanent staff onsite, performing evaluations of permanent staff, creating a positive working relationship with referring offices, conflict resolution, and promotion of excellent customer service. Will also cover clinical technologist duties when not performing administrative leadership functions.

Essential Duties and Responsibilities:
  • Clinical duties as a mammography technologist which include but are not limited to gathering previous images, paperwork, and questionnaires provided by the patient and ensuring that the patient is scheduled for the correct exam. Responsible for obtaining and evaluating images of patients before sending them to the radiologist on duty. Tracking patient files in and out of the office and assisting in the location and retrieval of prior outside studies
  • Performs employee-focused management functions related to interviewing/hiring (in conjunction with Ops and Pt. Rep Managers), onboarding/orientation/training, coaching/development, staffing/scheduling, employee relations, and performance management as guided by company policy and procedures. Performance evaluation for all site staff including the front desk
  • Monitors the clinical operational performance include: volumes, scheduling, quality, patient engagement, etc. Works with direct reports, clinical staff, radiologists, and administration to enhance day-to-day operations of outpatient sites. Work with scheduling supervisor, schedulers, and referring physicians to resolve issues and concerns
Oversees the scheduling of fixed-site technologists and partners with the Mammography Clinical Ops Manager and Patient Rep Manager to ensure adequate clinical coverage for daily operations within the sites. This will include ensuring we have adequate coverage for vacation requests and unexpected callouts. Plan staffing needs for expansion and creates flexible work schedules. Manage timekeeping for direct reports, including, but not limited to inputting missed punches and making time adjustments as needed, tracking and approving PTO in a fair and consistent manner, and approvals of bi-weekly


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