Billing Administrator Job at SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus
SERVPRO of Chesterfield and SERVPRO of Tri-Cities Plus Santa Barbara, CA 93117
SERVPRO® of Santa Barbara is seeking a Billing Administrator.
The Billing Administrator is a key and essential role within our company. This position requires a person with great people skills and an eye for detail. Each job will have you working with our team, our clients, and Insurance companies. In this role you will be making sure daily that we:
- Have received / documented necessary – including job file photos, notes, client agreements, and such like documents.
- Monitor and ensure we are meeting all necessary deadlines for customer relations and insurance billing
- Reviewing job files for issues
- Reviewing insurance and corporate compliance matters
- Customer relation and coordination of billing
- Accounts receivable management, including apply liens when necessary to ensure payment for work.
- Job costing
- and assisting with general administrator tasks in the office as the secondary (backup)
Servpro of Santa Barbara is a local owned Franchise, part of a larger organization SERVPRO. SERVPRO has over 1800 Franchises throughout the United States & Canada. SERVPRO of Santa Barbara's owner has two Franchises here locally: SERVPRO of Santa Barbara and SERVPRO of Santa Ynez and Goleta. Both franchises are ran out of our Santa Barbara office, with a satellite office in the Santa Ynez Valley. This position is mainly in the Santa Barbara office.
Don't miss this opportunity to join our franchise. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”! Our team is made up of hardworking, passionate, and caring individuals who thrive to continue to grow. Most of our encounters with clients are at a time that something has gone wrong -like a flood or fire has happened in their home or business, we come in with an attitude of compassion, care, and helping them to get to the other side.
As part of the SERVPRO Corporate team we have high quality training resources available, so if you are not familiar with this industry, please know we are prepared to help educate the right Candidate. Experience in Billing is a strong preference, as that role has been challenging for prior team members without this type of prior experience.
This position will assist with the following tasks: Collections, Job Costing, Customer Service, Insurance Adjustor Correspondences, Invoicing, Scheduling, Estimates, and general office roles. Apple product knowledge is preferred, as ServPro Corporates choose platform for their apps is Apple. You will work daily with both the team and with clients. There will be occasions that you will go to client homes to help obtain signed documents and work with our field team. The position is mainly in the office but will have some offsite duties. Mileage is reimbursed, when not using a company vehicle – personal use of auto is only when all company vehicles are in use.
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.
Primary Responsibilities
- Manage schedule and dispatch
- Customer relations
- Job file coordinator
- Insurance company correspondences
- Job costing
- Upload job files, and verify daily readings
- Coordinate with SERVPRO Corporate Headquarters on updates and changes, notify departments of applicable changes.
- Verify necessary documentation is being completed correctly by team
Position Requirements
- 1 + year of billing or collections work (or 2 year Bachelors in Business)
- Solid organization and planning capabilities, strong attention to detail
- Approachable personality, with the desire to be a part of a team
- Good written and verbal communication skills
- Self-motivated and goal-oriented with ability to multi-task
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
- Prior experience with QuickBooks online preferred
- Proficiency with Apple Products (iPhone &/or iPad)
- Ability to learn new software and proprietary software
- Experience in customer service industry environment a plus
- Clean Driving Record, active Driver's License as you will be running errands
- Ability to successfully complete a background check subject to applicable law
- Bilingual is a plus but not required
Desirable, but not required would be prior Construction Industry experience and/or Bilingual, and Xactimate experience.
Pay Rate
Competitive salary based on experience and starting level within the company. This position has the ability to receive on top of your wages, commissions for new clients after your training period.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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