Bilingual (Spanish/ English) Support Specialist Job at Real Floors
JOB TITLE: Bilingual (Spanish/ English) Support Specialist
JOB TYPE: Direct / Full-Time
LOCATION: Marietta, GA
HOURS: Monday - Friday / 9:00 AM to 6:00 PM
*Must be able to work Saturday's on occasion*
Real Floors is the #1 multifamily flooring provider in the country!
COMPANY OVERVIEW:
Real Floors, Inc. has been recognized as a Top Workplace for 8 years in a row and is now the largest wholesale flooring company in all of North America! We provide excellent, high quality flooring installation services to the multi-family industry (apartments, student housing) and the growing single family rental homes market. We highly value our employees and provide them with amazing benefits, a family-like culture, and a positive work environment!
JOB OVERVIEW:
We are looking to hire BILINGUAL (English & Spanish) REPRESENTATIVE employee to direct and oversee the activities of our subcontracted flooring installers for our Atlanta market. This position will focus on subcontractor work order assignment/dispatch and flooring installation inspection to ensure our subcontractors are performing satisfactory work.
RESPONSIBILITIES:
QUALIFICATIONS:
JOB TYPE: Direct / Full-Time
LOCATION: Marietta, GA
HOURS: Monday - Friday / 9:00 AM to 6:00 PM
*Must be able to work Saturday's on occasion*
Real Floors is the #1 multifamily flooring provider in the country!
COMPANY OVERVIEW:
Real Floors, Inc. has been recognized as a Top Workplace for 8 years in a row and is now the largest wholesale flooring company in all of North America! We provide excellent, high quality flooring installation services to the multi-family industry (apartments, student housing) and the growing single family rental homes market. We highly value our employees and provide them with amazing benefits, a family-like culture, and a positive work environment!
JOB OVERVIEW:
We are looking to hire BILINGUAL (English & Spanish) REPRESENTATIVE employee to direct and oversee the activities of our subcontracted flooring installers for our Atlanta market. This position will focus on subcontractor work order assignment/dispatch and flooring installation inspection to ensure our subcontractors are performing satisfactory work.
RESPONSIBILITIES:
- Communicate with our subcontracted flooring installers on work order assignments.
- Review subcontractor payroll sheets for accuracy.
- Communicate with subcontractors and others to resolve any work order or other issues.
- Research issues related to work order charge-backs.
- Satisfy our customers and retain business using your knowledge of our products and services, offer information when needed.
- Interact with other Real Floors employees in various roles and functions including sales, operations, warehouse, inventory, billing, and quality assurance, to provide a positive customer experience.
- Perform all other duties assigned.
QUALIFICATIONS:
- PREFERRED BILINGUAL (Spanish/English), both spoken and written.
- Prior experience or knowledge of flooring products or flooring installation.
- Prefer an individual who has prior experience dispatching/assigning work to subcontractors.
- Able to work well independently and have strong time management skills
- Great follow-up skills, keeps the manager and our customers informed on key issues and activities.
- Motivated by being able to directly impact our company's growth and success.
- Technology savvy, able to use computer-based business tools such as Google Drive, Gmail, Microsoft Office Word and Excel, etc.
AMAZING BENEFITS:
- Generous PTO / Paid Holidays
- Paid Holidays
- FREE Life and Disability Insurance
- Fitness Membership Reimbursement
- Employee Referral bonus program
- Health Care Insurance options
- Dental & Vision Care Insurance options
- Retirement 401(k) + Generous company match
Real Floors: We Live “Got-Your-Back-Ability” Every Day!
NOTE: Principals only. Recruiters, staffing agencies and other third parties will not be considered.
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