Bilingual Member Services Specialist I Job at Columbia Valley Community Health
Columbia Valley Community Health (CVCH) is growing! CVCH is a dynamic, progressive community health center with locations in Wenatchee, East Wenatchee, and Chelan. We have an excellent opportunity for a Member Services Specialist at our Wenatchee location.
The Member Services Specialist I primary job function is to be responsible for initiating patient visits, coordinating patient appointments, collecting payments, entering/updating patient information on our computer system and providing courteous, efficient, and informational telephone access to clinic services. The Member Services Specialist I are responsible for medical and dental financial assistance program registration, coordinating services for Migrant Seasonal Farmworkers (MSFW) and other underserved populations seeking medical care. Provides interpretation and advocates and facilitates contact between patient/family and appropriate discipline.
Position Requirements:
· High School graduate or GED required. Prefer AA degree, Business School diploma or some college.
· Eligible for Medical Assistant-Registered Licensure. Community Health Worker Certification required. Apple Health Navigator Level 1 training required.
· Prefer a minimum of 1 year experience in the medical or business/office field or equivalent education and training/certification. Previous experience working with benefit enrollment programs in a community health center preferred.
CVCH offers:
· Competitive Compensation
· Sign on bonus - $1,000
· Flexible schedules
· Generous paid leave/holidays
· Health insurance covered at 100% for employee
· Gym/fitness stipend
· Retirement with 150% employer matching
· This position is eligible for student loan repayment programs.
We are located in the heart of Washington State where we enjoy abundant recreational opportunities, 300 days of sunshine and a family friendly environment with good schools and opportunities for the entire family to be involved in culture and arts.
Why Work at CVCH:
CVCH staff are more engaged in their work than 95% of similar organizations across the country. We are proud to have such dedicated staff serving patients, day in and day out.
To learn more and apply, visit us at www.cvch.organd click on the Careers tab.
Job Type: Full-time
Pay: $18.27 - $24.47 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- medical or business/office: 1 year (Preferred)
Language:
- Spanish and English (Required)
Work Location: One location
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