Bilingual Customer Service Representative (FT) Job at GC Services Limited Partnership
GC Services provides award-winning customer care and account receivables management services to some of the most respected companies nationwide, including many Fortune 500 companies.
Salary and Benefits:
- We offer a competitive hourly salary based on experience, plus monthly bonus opportunities.
- Great for both entry-level and experienced applicants.
Requirements:
- All applicants must possess a high school diploma or GED.
- Good computer skills.
- Hourly Base Pay + Bonus Potential Every Month.
- No Sales.
- Monthly Contests and Vendor Perks.
- Paid Training.
- Medical, Dental, and Vision Benefits after 90 days.
- Paid Holidays and Vacation/Sick Accruals.
- Casual Dress Code.
- Team Oriented Environment.
- Flexible Hours/Varied Shifts.
- Extensive training in collections.
- Early access to earned wages through PayActiv.
- Works with card members in Spanish and English to make arrangements to pay the debt in full or set up the best possible arrangement.
- Documents all collection activities.
- Maintains good relationships with customers/card members.
- Bilingual in Spanish and English.
- Ability to Multi-Task.
- Handle Large Call Volume over the phone.
- Quick Thinking and Good Problem Solving Skills.
- Money Motivated.
- Ability to work one-on-one with Cardholders to resolve their account.
- Training Schedule is Monday - Friday, 8 AM - 5 PM for the first two weeks.
- Hours of Operation are Monday - Thursday, 7 AM - 7 PM, Friday, 7 AM - 5 PM.
- Shifts can vary within these hours, along with a possible Saturday shift, depending on business needs.
APPLY ONLINE AT:
https://careers-gcserv.icims.com/jobs/3322/account-representative-3rd-party/job?mode=job&iis=Internet+Job+Search%2FJob+Board&iisn=Betterteam
About GC Services Limited Partnership:
As one of the industry’s leading business process outsourcing providers today, GC Services offers a wide array of accounts receivable solutions and customer care solutions to both public and private sector organizations. Our partnerships include clients from numerous industries including the automotive, banking and financial services, cable and satellite, consumer goods/computer manufacturing and electronics, retail, telecommunications, utility, mortgage, student loans, and various governmental sectors. Such diverse experience allows us to deliver best-in-class solutions to our clients with highly skilled management and staff. GC Services provides custom-tailored solutions to meet specific performance objectives and service levels. We have proven our competence in handling all stages of delinquency within the receivable cycle.GC Services' unique and distinguishing factors include our financial strength, industry longevity, and tenured executive leadership.As an outsourcing leader in both the call center and accounts receivable industries, GC Services provides a wide array of inbound and outbound management solutions to both public and private sector organizations.
Please Note :
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