Not your everyday bike store, Sports Basement offers a fun and dynamic work environment with perks that you simply won’t find at other shops in the Bay Area. We are looking for bike enthusiasts with experience in a retail or bike shop setting. If you have bike building or mechanic experience this position will offer a limited amount of shop hours depending on experience and daily needs.

The awesome benefits you'll get by joining the Sports Basement family.

Sports Basement offers a competitive wage with plenty of opportunities for advancement after skills and experience are demonstrated. Specific starting wages are dependent on location and experience. We went above and beyond with our benefits, as a Sports Basement staffer you'll get:

• 40% off our already low prices. . . for life! (after you work 2,000 hours).
• A kitchen fully stocked with free, tasty, healthy food for breakfast, lunch, and/or dinner.
• A free flight every time you work the equivalent of one full year.
• Free skiing, camping, and biking trips with our Out of the Basement program.
• Free use of our rental gear.
• Up to $1,000 per year in event and race fee reimbursements.
• 401(k) plan.
• Stock options program (full-time staff).
• Full health, dental, and optical coverage (full-time staff).
• Participation in our profit-sharing bonus pool (full-time staff).
• Flexible schedule for students.

• Have a passion for cycling and regularly spend time in the saddle.
• Proven ability to utilize problem-solving skills and can clearly communicate service-related issues.
• Make genuine connections with customers by engaging in conversation. Ask open-ended questions with the intent to understand what the customer needs and tailoring your approach.
• Assist customers in an enthusiastic and courteous manner; providing service that makes customers say "wow!" (in a good way).
• Be a product expert. Gain full understanding of product descriptions and their technical nuances to be able to answer any question a customer might pose.
• Accurately complete sales using POS system according to established procedures.
• Must be able to lift 30 pounds, bend down repeatedly, and stand for the majority of a shift.

Sports Basement is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, martial status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (Includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.