BDC Sales Specialist Job at Reliable Imports & RV
Reliable Imports & RV Springfield, MO 65802
From $15 an hour
SUMMARY
Communicates with customers through email and phone calls in order to schedule appointments for customers to visit the store by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Responds to customer requests from the Internet lead system and gathers information from the customer about the make, type, and quality of vehicle desired; trade in details; customer’s goals
- “Mines” the existing customer database for new and/or additional customer interest in additional vehicle purchases, contacting such customers by email, phone, and text messages
- Researches and develops lists of potential clients.
- Identifies and qualifies business opportunities
- Follows up on sales leads and makes cold calls to potential clients.
- Schedules appointment with customer to visit the dealership to meet with a salesperson who will then conduct the steps of the sale.
- Consults regularly with the Internet Director.
- Follows an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Follows a prospect development system and sends follow up emails and makes follow up calls to those potential customers.
- Remains knowledgeable of new products, features, accessories, processes, etc.
- Meets, or exceeds, written forecast and projection numbers.
Schedule: Monday - Friday (8AM - 5PM) with rotating Saturday's
***Will be assisting the RV Sales Department
Pay: $15.00 w/ bonus per appointment
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
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