Principle Responsibilities & Position Purpose:

To deliver and serve food and/or beverage items in a friendly, courteous and timely manner resulting in guest satisfaction.

20%- Set banquet tables to meet the function specifications.

55%-Carry trays up to 50 lbs. Serves food, beverage and condiments/accompaniments to

banquet and function clientele in a friendly and courteous manner to ensure guest satisfaction. Delivers dirty china, silver and glassware to kitchen stewards area.

10%-Quietly removes china, glassware and silverware from tables at the end of the meal

period.

10%-Set/display food and beverages on buffet tables for delivery to function guests requiring

buffet service. Requires pushing large wheeled tables to and from the function room area. Serves guests and clears tables. Delivers dirty china, silver and glassware to kitchen stewards area.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attend mandatory meetings.

• Perform all assigned sidework such as replenishing condiments and restocking sidestands.

• Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages.

• Perform general cleaning tasks to adhere to health and safety standards.

• Keep work area clean and organized.

• Complete other duties as assigned by supervisor.

PHYSICAL REQUIREMENTS:

Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours

Physical Activity Frequency

Sitting Rare

Walking Constant

Climbing stairs Occasional

Crouching/Bending/Stooping Frequent

Reaching Constant

Grasping Constant

Pushing/Pulling Frequent

Near Vision Constant

Far Vision Constant

Hearing Frequent

Talking Frequent

Smell Frequent

Taste Occasional

Lifting/Carrying(# lbs) Frequent – up to 30 lbs.

Travel Never

OTHER DUTIES

Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in all elements of PRIDE/CARE. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

ORGANIZATIONAL RELATIONSHIPS

Positions directly reporting to this position (titles): None

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

• Knowledge of the appropriate table settings, serviceware and menu items. Some wine knowledge.

• Ability to read, speak and write the English language in order to communicate with guests.

• Ability to remember, recite and promote the variety of menu items.

• Ability to transport up to 30 lbs. on a continuous basis.

• Ability to operate beverage and toast equipment.

QUALIFICATION STANDARDS EDUCATION

High School graduate or equivalent preferred.

EXPERIENCE

Previous food service experience required.

LICENSES OR CERTIFICATES

Food Service Sanitation certification. Alcohol Server Permit (if required).

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

OTHER

Meet minimum age requirements for jurisdiction.

NOTICE:

Standi*ng*, bending, stooping, and lifting weights up to and including lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

I HAVE READ AND UNDERSTAND THE POSITION DESCRIPTION INFORMATION AND HEREBY STATE THAT I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION. ACCOMMODATIONS ARE DETERMINED BY MANAGEMENT.

* As a Hilton employee, you can look forward to becoming a Team Travel Program Member where you can book a room at any Hilton branded property with rates starting at $35/night

* There’s also a Friends/Family Travel Program (Add up to 10 to your profile and they can get a discounted rate)

* Blue Cross Blue Shield Medical & Dental PPO Benefits

* VSP Vision Benefits

* Aflac Benefits

* Paid Time Off

* Referral Program

* Enjoy up to 50% off Food and Beverage

* A T&T / Verizon / Sprint Cellular Discounts

* Discounted leisure and professional travel rates at HERTZ and free enrollment in HERTZ Gold Plus Rewards Programs

* Office Depot 10% Discount

* 12% Discount off professional footwear from S&H Business Apparel & Footwear

* Access to free education courses through Hilton University

* Access to heavily discounted education courses through E-Cornell University

* Participation in companywide profit-sharing

* Paid up to 24 hours of volunteer community work

* Tuition reimbursement when enrolled through Columbia University

* Wells Fargo Financial Planning Program Access #WellsFargoAtWork

* Ability to join Hilton Honors and receiving all the perks that come with the program!

Job Types: Full-time, Part-time

Pay: $15.00 - $25.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekend availability

Supplemental pay types:

• Tips

Education:

• High school or equivalent (Preferred)

Experience:

• Serving Experience: 1 year (Preferred)

Work Location: One location

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