Position Summary

The Associate Director of Infrastructure & Outcomes has a key role in the Career Services leadership team; this position is an important asset to the department. This role works across internal teams and administers work with regional, national, and global influence to support departmental and institutional priorities with a focus on innovation, infrastructure, & outcomes. This position leads the coordination of activities to support the successful operations of the department, its programs, services, and resources.

This position oversees all infrastructure facets of Career Services design, deployment, and outcomes. The Associate Director of Infrastructure & Outcomes provides leadership in the following areas:

• Management, Staff Relations, Reporting & Outcomes
• Operations, Administration, & Finance
• Innovation, Systems & Technology
• Programs, Resources, & Special Projects
• Risk Management, Compliance, & Contracts

This role leads various projects across teams and stakeholders and embraces innovation and forward-thinking to meet operational priorities and goals.

Summary of Responsibilities:

• Lead the professional support team that assists with the programmatic administration that supports Career Management and Industry Relations teams focused on student services/resources and industry services/resources.
• Oversee special projects and ensure successful administration that includes financial forecasts, staffing, and departmental resources.
• Lead strategic planning sessions to support the conceptualization of new and innovative special projects and programs to serve Career Management and Industry Relations teams.
• Serve as a program administrator/manager to current and future programs and serve as a lead on program monitoring and compliance with funders.
• Interpret policies governing grants and programs administered by local, state, and federal government entities and suggest recommendations to the Executive Director and management team to ensure compliance and stewardship.
• Oversee the interpretation and recording of grant and vendor contracts, Request for Proposals (RFPs), Memorandums of Understanding (MOUs), and other official documentation of the department.
• Administer and specialize in all departmental technology systems and provide leadership in procurement, compatibility, integration, deployment, troubleshooting, and analysis; be an experienced user in Career Services Management (CSM) systems, project management tools, communications platforms and other operations, career, and entrepreneurship platforms with a focus on the following: Handshake, CalJOBs, Trello, Monday.com, Discord, Neoserra, and Entrepreneurial Operating System (EOS).
• Co-lead research proposals and concepts with the Executive Director, leadership team, and staff to explore new models, technologies, and approaches to career services with a focus on technology integration (i,e, virtual reality (VR), augmented reality (AR), AI, and ChatGPT exploration) to support students, revenue generation, and industry engagement.
• Serve as a subject matter expert over education, workforce, and economic development grants/contracts that include RFP reviews, proposal development and submission, fiscal design, program administration/management, and program/fiscal monitoring with a focus on the following government departments and opportunities: city/county contracts through Offices of Economic Development (OED), workforce development board (WDB) contracts, Workforce Innovation & Opportunity Act (WIOA), US Dept of Education (DOE), US Dept of Labor (DOL), US Economic Development Administration (EDA), US Small Business Administration (SBA), California GoBiz, CalWorks, WorkAbility/Department of Rehabilitation (DOR), and more.
• Administer data tracking systems to collect and report key metrics using a Logic Model to support inputs, activities, outputs, and outcomes.
• Supervise the assurance that Career Management and Industry Relations teams’ metrics and outcomes are tracked, analyzed, and reported in a manner that supports department, division and campus priorities and commitments.
• Lead and participate in the development, coordination, and negotiation of cooperative and partner agreements with campus partners, public entities, and private contractors.
• Provide oversight of departmental budget and all fiscal activities through a team of analysts to support the coordination and tracking of funding, accounts payable and receivable, and all fiscal activities.
• Identify departmental operations, administration, and financial needs and provide leadership, staffing and other resources to support both operational and programmatic support to the Executive Director, Career Management and Industry Relations teams.

This is a full-time (1.0 time-base), benefits eligible, at-will position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The department of Career Services is a unit in the Division of Student Affairs and Campus Diversity. It is an innovative, reputable, globally recognized leader supporting education, workforce, and economic development.

The Career Services department serves students by supporting their career development journey through the following activities:

• Career exploration
• Professional development
• Employment preparation and experiential learning
• Industry engagement and employment outcomes

The Career Services department serves industry partners by supporting their talent acquisition and business needs through the following activities:

• Workforce development planning and consulting
• Professional development
• Direct services and resources to support talent acquisition

For more information regarding Career Services, click here.

Division of Student Affairs and Campus Diversity

The Division facilitates the academic and career success, personal growth, and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations, and organizational structure while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging, and inclusion.

We accomplish this through the following activities:

• Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU and recruiting students who are representative of the rich diversity of the region and the world.
• Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds.
• Enhancing the career and educational pathways of a diverse student body, faculty, and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences.
• Developing leaders who believe in and lead others toward supporting civility, mutual respect, and diversity in our society and workplaces; and
• Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically:

“The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.”

Education and Experience

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Five years of related experience that demonstrates leadership over departmental infrastructure and outcomes.

Key Qualifications

• Experience using virtual platforms that include Handshake, CalJOBs, Trello, Monday.com, Discord, Neoserra
• Previous management experience which includes assigning and evaluating work, maintaining confidential information, and communicating institutional policy.
• Experience applying for and managing grants or contracts through WIOA, SBDC, SBA, EDA, CalWORKS, Go-Biz, OEDs, and through other city, county, and state entities.
• Familiarity using virtual platform Entrepreneurial Operating System (EOS) preferred.
• Experience utilizing virtual reality and augmented reality technologies and ability to conceptualize new ways to leverage such technology into workforce and economic development activities and planning preferred.

Compensation and Benefits

San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate. San Diego State University also offers a rich benefits package that includes:

• Extensive Leave benefits: 14 paid holidays, 24 vacation days, and 12 sick days per year;
• Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits;
• An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and
• California State University system fee reduction program (fee waiver) for the employee or their qualified dependent

Anticipated hiring range: $80,000 - $85,000 annually

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on April 24, 2023. To receive full consideration, apply by April 23, 2023 . The position will remain open until filled.

CSU Vaccine Policy: The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu.